My call centre is one of several for the same company so when a customer calls, we will deal with his local office but we personally could be anywhere in the country.
This has happened often -
me - I am sorry but there would appear to be no reason for me to authorise you a monetary payment, there is no problem with your service, or any other problem.
SC - just give me a payment
me - repeats what I just said
SC - i am going to wait outside for you tonight and then you'll be sorry.
Right, because -
a) you don't know my surname
b) you don't know what I look like
c) You and I are about two hundred miles apart right now!
I am so frightnened of your threat!!!!!!!!!!!!!!!!!!!!!!!!!!
This has happened often -
me - I am sorry but there would appear to be no reason for me to authorise you a monetary payment, there is no problem with your service, or any other problem.
SC - just give me a payment
me - repeats what I just said
SC - i am going to wait outside for you tonight and then you'll be sorry.
Right, because -
a) you don't know my surname
b) you don't know what I look like
c) You and I are about two hundred miles apart right now!
I am so frightnened of your threat!!!!!!!!!!!!!!!!!!!!!!!!!!
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