A guest came up yesterday morning, asking me the weather conditions for Buffalo, NY.
Keep in mind I am in southwestern Pa, which is a good 275 miles from Buffalo. I told the guest I didn't know off hand, but I suggest he use the guest computer and type in weather.com and look on there. Or I could turn the lobby TV on the Weather Channel.
Apparently this offended him greatly. He said "Where is your manager?" (With this being 5:30 AM on a Saturday morning), I told him he wasn't in right now.
He stormed off to this room. When I came in tonight, I saw a nasty comment card about me. It was from Mr. Buffalo claiming that I was very rude and that we should know the weather.?.??? WTF???
I'm sorry I don't know the weather conditions of a place over 4 hours away. Buffalo isn't even in the immediate region. Is it so hard to turn on the Weather Channel or use a computer to get the info you want???
Apparently I must be a meterologist (a very bad one at that) too.
Keep in mind I am in southwestern Pa, which is a good 275 miles from Buffalo. I told the guest I didn't know off hand, but I suggest he use the guest computer and type in weather.com and look on there. Or I could turn the lobby TV on the Weather Channel.
Apparently this offended him greatly. He said "Where is your manager?" (With this being 5:30 AM on a Saturday morning), I told him he wasn't in right now.
He stormed off to this room. When I came in tonight, I saw a nasty comment card about me. It was from Mr. Buffalo claiming that I was very rude and that we should know the weather.?.??? WTF???
I'm sorry I don't know the weather conditions of a place over 4 hours away. Buffalo isn't even in the immediate region. Is it so hard to turn on the Weather Channel or use a computer to get the info you want???
Apparently I must be a meterologist (a very bad one at that) too.
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