Trying Not To Laugh

[TelephoneAngel]

Here's one from my retail days, the reason for this customer's complaint is lost in the mists of time, but I remember the customer.

I had seen him before and the other staff called him "Monkey Man", I thought this was because he was extremely hairy, all over the backs of his hands and down his neck, I mean to the extent of not seeing any skin at all, also he smelt really badly like he hadn't washed for a few years.

But this wasn't the reason at all.........

On this occassion he was arguing with a manager about something and becoming irate.
He lost the ability to speak and started grunting "ooo oooo ooo" just like a gibbon, at the same time he began swinging his arms and looked and sounded for all the world like an angry ape.

How the manager dealt with him without laughing, I don't know.

[Sheldonrs]

So you're saying he went man-shit?

[seigus]

So you're saying he went man-shit?

I salute you.

[tropicsgoddess]

Oh what I would've given to see that!!

[Larry1]

Funny from a distance maybe?

On this occassion he was arguing with a manager about something and becoming irate.
He lost the ability to speak and started grunting "ooo oooo ooo" just like a gibbon, at the same time he began swinging his arms and looked and sounded for all the world like an angry ape.
How the manager dealt with him without laughing, I don't know.

People like that are wildly unpredictable........... I would have been thinking how to get this guy out of my face and not laughing either.
Maybe latter when he was gone.
I was on the road as a TV tech for 20 years and have been through this kind of erratic behavior before. One customer threw a 27" tv at me when the company wouldn't replace it. It was like 6 years old. One held me hostage until a part was brought to his house. The police locked him up,and another had a bullet hole in his set. That story was my kid fell through it! I have to be honest though....If I was watching all this I'd probably be laughing too

[TelephoneAngel]

From my experiences with angry customers face to face in retail, I always found the dramatic customers like this one to be far less intimidating than the silent type, who would threaten you very quietly, and intently.