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And she calls ME a bitch?
So, first off, hi everyone. I live and work in Indiana, yes hickville USA. I work at Wendy's which is apparently old and stupid people capital restaurant of the world! I've worked there for over five years now (since I was 16!) and you would think I know what we have and don't right? Apparently not, at least according to this woman.
So, a few weeks ago I was working the second window (where you pick up the food) and I was also taking peoples orders. I had been there about an hour or so when this woman comes up and orders a 10 piece nugget combo with teriyaki (sp?) sauce. Now, in the FIVE YEARS that I have worked there we have NEVER carried teriyaki sauce. We have sweet and sour sauce as well as asian sauce for our boneless wings (which tastes NOTHING like teriyaki). I kindly inform her that we don't have teriyaki sauce. She immediately flies off the handle saying she just got it last week, blah blah blah. One of my co-workers (*Rae*), who is known for telling customers off, comes over the speaker and very nicely tells the woman we don't have teriyaki sauce.
The woman continues to claim she just got it last week blah blah blah. Rae continues to be very nice to the woman and tell her we have never had teriyaki sauce. Finally, Rae tells her we have asian sauce. The woman screams at us saying "why couldn't you just tell me that in the first place??" At this point I'm just like whatever so I give her the total and move on. She gets up to my window I open it and am about to hand her the food when she says "Are you the one who took my order?" I say "Yeah..."
She says "Fuck you you stupid bitch, now give me my food!" while sticking her finger as close to my face as her position in her car will allow. Me, being super shocked, stare for a moment while what she has said to me sinks in, then when it finally does, I shake my head move her food off to the side and call for one of my managers (*Terry*) to come here NOW. I was trying so hard not to throw the fucking food at her that I was shaking. Terry comes over and just as she comes to the window the stupid woman says something, I don't know what I couldn't hear her due to the ringing in my ears.
I lean out the window over Terry and scream at the woman "You have NO RIGHT to cuss at me!" and I stopped myself short there before I said something worse than that. Terry talks to her for a moment, hands her the food and closes the window. Rae is just standing there laughing. Turns out she didn't even want asian sauce, she wanted sweet and sour! And she was super nice to the person at the first window! Stupid woman.
So, a few weeks ago I was working the second window (where you pick up the food) and I was also taking peoples orders. I had been there about an hour or so when this woman comes up and orders a 10 piece nugget combo with teriyaki (sp?) sauce. Now, in the FIVE YEARS that I have worked there we have NEVER carried teriyaki sauce. We have sweet and sour sauce as well as asian sauce for our boneless wings (which tastes NOTHING like teriyaki). I kindly inform her that we don't have teriyaki sauce. She immediately flies off the handle saying she just got it last week, blah blah blah. One of my co-workers (*Rae*), who is known for telling customers off, comes over the speaker and very nicely tells the woman we don't have teriyaki sauce.
The woman continues to claim she just got it last week blah blah blah. Rae continues to be very nice to the woman and tell her we have never had teriyaki sauce. Finally, Rae tells her we have asian sauce. The woman screams at us saying "why couldn't you just tell me that in the first place??" At this point I'm just like whatever so I give her the total and move on. She gets up to my window I open it and am about to hand her the food when she says "Are you the one who took my order?" I say "Yeah..."
She says "Fuck you you stupid bitch, now give me my food!" while sticking her finger as close to my face as her position in her car will allow. Me, being super shocked, stare for a moment while what she has said to me sinks in, then when it finally does, I shake my head move her food off to the side and call for one of my managers (*Terry*) to come here NOW. I was trying so hard not to throw the fucking food at her that I was shaking. Terry comes over and just as she comes to the window the stupid woman says something, I don't know what I couldn't hear her due to the ringing in my ears.
I lean out the window over Terry and scream at the woman "You have NO RIGHT to cuss at me!" and I stopped myself short there before I said something worse than that. Terry talks to her for a moment, hands her the food and closes the window. Rae is just standing there laughing. Turns out she didn't even want asian sauce, she wanted sweet and sour! And she was super nice to the person at the first window! Stupid woman.
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