"If I'm standing in front of someone in line at the coffee shop and they can't decide what they want in the half hour it took to get to the register, I should be allowed to kill them" Dr. Perry Cox
In a similar manner I had this gem come in last night. The woman was looking for a Diane Keaton movie. Simple enough. Right?
Wrong. After I discovered that the movie was not in stock I proceeded to get the question:
"Do you have any other Diane Keaton movies in stock?"
Seriously, the woman has been in show biz since the 70's. That's a crap ton of movies to look through. That's like going into a library and asking if they have any books with unicorns in them. It would help me, and the gaggle of customers waiting, if you had planned ahead with specific titles to look for rather than have me playing 'needle in the haystack' with DVD's.
And after wasting mine and other customers time, did you find a movie you wanted? No, you proceded to thank me with a pat on the back (literally)
And, oh no friends, this is not the first time this has happened.
Like coffee and fast food, the same goes for retail. Knowing what you want before you get to the store is a sure fire way to make sure other people don't want to kill you for you're indescisiveness (which is not directed at those who browse)
In a similar manner I had this gem come in last night. The woman was looking for a Diane Keaton movie. Simple enough. Right?
Wrong. After I discovered that the movie was not in stock I proceeded to get the question:
"Do you have any other Diane Keaton movies in stock?"

And after wasting mine and other customers time, did you find a movie you wanted? No, you proceded to thank me with a pat on the back (literally)
And, oh no friends, this is not the first time this has happened.
Like coffee and fast food, the same goes for retail. Knowing what you want before you get to the store is a sure fire way to make sure other people don't want to kill you for you're indescisiveness (which is not directed at those who browse)
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