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  • Perry's perspective

    "If I'm standing in front of someone in line at the coffee shop and they can't decide what they want in the half hour it took to get to the register, I should be allowed to kill them" Dr. Perry Cox

    In a similar manner I had this gem come in last night. The woman was looking for a Diane Keaton movie. Simple enough. Right?

    Wrong. After I discovered that the movie was not in stock I proceeded to get the question:

    "Do you have any other Diane Keaton movies in stock?"

    Seriously, the woman has been in show biz since the 70's. That's a crap ton of movies to look through. That's like going into a library and asking if they have any books with unicorns in them. It would help me, and the gaggle of customers waiting, if you had planned ahead with specific titles to look for rather than have me playing 'needle in the haystack' with DVD's.

    And after wasting mine and other customers time, did you find a movie you wanted? No, you proceded to thank me with a pat on the back (literally)

    And, oh no friends, this is not the first time this has happened.

    Like coffee and fast food, the same goes for retail. Knowing what you want before you get to the store is a sure fire way to make sure other people don't want to kill you for you're indescisiveness (which is not directed at those who browse)
    Screw normal. You know why? 'Cause if you're normal, the crowd will accept you. But if you're deranged, the crowd will make you their leader.

    Christopher Titus.

  • #2
    It's right up there with the pricks who call me on the phone and ask me a million questions about TV's and Radios when all they have to do is either come to the store themselves, or look it up online.

    These aren't easy to answer questions either. These are questions that I have to actually inspect the package or the little "Score cards" to answer. This takes time away from my customers who are physically in front of me and in need of my help.

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    • #3
      I thank god that my boss allows us to deny info to customers over the phone, instead telling them to come down.

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      • #4
        Similarly annoying are those who wait for a bus, moan when its a couple of minutes late then spend the next five minutes rummaging in their bag to find the purse with the bus fare in....

        My coins for the bus fare are in my pocket before I leave the house/ head to the bus stop! Whats so hard about that?
        Arp happens!

        Just when I was getting used to yesterday, along came today.

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        • #5
          Sorry, I just thought of John Pinette while reading this.

          "What the heck were you doing in the line, your tax returns? I knew what I wanted before I parked the car. GET OUTTA THE LINE!"

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          • #6
            Quoth solidmetalgear19 View Post
            It would help me, and the gaggle of customers waiting, if you had planned ahead with specific titles to look for rather than have me playing 'needle in the haystack' with DVD's.
            When I used to work at a bookstore, I'd have these idiots come in and ask for a book. The conversation went something like this....
            SC: I'm looking for a certain book.
            Me: I'm sorry, could you be a little more specific?
            SC: Its by that author, the new one.
            Me: Ok, do you know the name of the author?
            SC: No.
            Me: Um, ok then do you know the name of the book?
            SC: No.
            Me: Without any information, I can't look it up. I need the name of the author or the book.
            SC: But he just wrote it. It just came out.
            Me: I'm sorry, but I need a name.
            As usual, the customer gives me the look and acts like I'm being totally unhelpful, then they leave.

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            • #7
              Quoth Nashida View Post
              Sorry, I just thought of John Pinette while reading this.

              "What the heck were you doing in the line, your tax returns? I knew what I wanted before I parked the car. GET OUTTA THE LINE!"
              That sounds like the drive-thru at my bank. Ugh.
              Human Resources - the adult version of "I'm telling Mom." - Agent Anthony "Tony" DiNozzo (NCIS)

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              • #8
                Quoth BowserKoopa1 View Post
                .......
                As usual, the customer gives me the look and acts like I'm being totally unhelpful, then they leave.

                Exact same thing at work. Then they add that gem "Where's the other girl that works here? SHE'LL know!"
                Now would be a good time to visit So Very Unofficial!

                "I've had so many nasty customers this week, my bottomless pit is now ankle-deep."-Me.

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                • #9
                  Quoth Shironu-Akaineko View Post
                  Exact same thing at work. Then they add that gem "Where's the other girl that works here? SHE'LL know!"
                  Replace SHE'LL with "HE'LL" and make the "other girl" me in electronics and we'll have a story for the coworker's forum.

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