Tweet
Be warned, this is a level of stupidity rarely encountered:
One of the morning ops was having difficulty on a call this morning, so me, being le uber supervisor, start listening in to see what the heck is going on....
As you may or may not know, we got slammed on the west coast by a storm the other day. So we have tons of trees, powerlines, etc down. Power is still out in a lot of places. Thus sets the scene of our story:
This woman is calling in on one of the city district emergency lines. These lines are basically for clearing trees off roads, dispatching salt trucks, attending to broken water mains or other such damage to public property, etc etc. Her problem is the powerlines in front of her house have been blown down by the storm.
At first I thought she's calling to complain about no power. Which isn't our area anyway, that goes to BC Hydro, who's been working like a dog since the other day to fix all the downed lines. But that wasn't quite it....she flipped out when the op tried to refer her to hydro.
According to her the powerlines have come down onto a tree in her yard and she wants them taken off the tree. Again, we tell her thats a hydro issue. Our district tree guys aren't equip'd to deal with live wires and aren't about to risk their lives trying. Well, here it comes....
She DEMANDS that we taken the lines down out of her tree within like, the next hour, or she will get a ladder and take them down herself.
Yes, you heard that. Not only if she pulling an SC "RIGHT THIS INSTANCE OR ELSE" moment, she's doing so in a way that will risk her life. In fact I'd say judging from her level of common sense it would be practically gurantee'd that she'd kill herself. She was completely serious too and really pissed off. She even gave us an ultimatum timeframe "You'll have this taken care of by x o'clock or I'll get a ladder and do it MYSELF".
My op keeps telling her there's nothing we can do, its not even our problem and she's calling the wrong number. But to no avail. Finally she asks me what to do with the call and me, having been at the office over 8 hours already, just said "Tell her to go for it." =p ( Obviously not seriously, well, seriously but don't anyway in case her retarded next of kin sue us. )
The woman finally hissed and spat her way off the line, but left us with that ultimatum no matter how much we tried to reason with her. I'll have to check the news when I go to work tonight to see if anyone ended up killing themselves from farking with live wires. =p
I smell a Darwin Award.
One of the morning ops was having difficulty on a call this morning, so me, being le uber supervisor, start listening in to see what the heck is going on....
As you may or may not know, we got slammed on the west coast by a storm the other day. So we have tons of trees, powerlines, etc down. Power is still out in a lot of places. Thus sets the scene of our story:
This woman is calling in on one of the city district emergency lines. These lines are basically for clearing trees off roads, dispatching salt trucks, attending to broken water mains or other such damage to public property, etc etc. Her problem is the powerlines in front of her house have been blown down by the storm.
At first I thought she's calling to complain about no power. Which isn't our area anyway, that goes to BC Hydro, who's been working like a dog since the other day to fix all the downed lines. But that wasn't quite it....she flipped out when the op tried to refer her to hydro.
According to her the powerlines have come down onto a tree in her yard and she wants them taken off the tree. Again, we tell her thats a hydro issue. Our district tree guys aren't equip'd to deal with live wires and aren't about to risk their lives trying. Well, here it comes....
She DEMANDS that we taken the lines down out of her tree within like, the next hour, or she will get a ladder and take them down herself.
Yes, you heard that. Not only if she pulling an SC "RIGHT THIS INSTANCE OR ELSE" moment, she's doing so in a way that will risk her life. In fact I'd say judging from her level of common sense it would be practically gurantee'd that she'd kill herself. She was completely serious too and really pissed off. She even gave us an ultimatum timeframe "You'll have this taken care of by x o'clock or I'll get a ladder and do it MYSELF".
My op keeps telling her there's nothing we can do, its not even our problem and she's calling the wrong number. But to no avail. Finally she asks me what to do with the call and me, having been at the office over 8 hours already, just said "Tell her to go for it." =p ( Obviously not seriously, well, seriously but don't anyway in case her retarded next of kin sue us. )
The woman finally hissed and spat her way off the line, but left us with that ultimatum no matter how much we tried to reason with her. I'll have to check the news when I go to work tonight to see if anyone ended up killing themselves from farking with live wires. =p
I smell a Darwin Award.
-a-thon is in progress.
Okay, so let me get this right...she wasn't calling to say her power was out...just that she had some unsightly wires tangled up in her beautiful trees. Then, she wouldn't take the help that you could give her - telling her to call the people who could help her - but rather, her self-importance and self-centeredness entitlement whore attitude - felt that if she threatened to do it herself - you could drop everything and help her then...even though it wasn't your job nor something that you could even handle. 
Comment