Or, don't get mad at me if I don't speak your language.
I am sick and tired of people that come to the hospital and get mad at me because I don't speak Spanish. They're mad at me because I can't speak spanish so they get all huffy, roll their eyes, and sigh at me. I've been chewed out over the translation line by a patient who thought the hospital was racist..
(more like cheap) I fail to see how this is my fault especially when our small town has 4 different centers that give free english classes and one offers free transportation. At the least why can't you get somone to translate for you? Ok maybe the hospital should have somone to translate for you, but we don't and these patients know that because they're been here before. Using the translation line makes a 10 minute registration last 30 minutes and we simply don't have the time for it when we're always understaffed. If they dont' have somone to translate for them then they shouldn't get mad at me.
Today I had a woman who spoke a little English and she asked me if I spoke spanish and I said no (it's a lie, I understand a bit and talk less but I don't know enough to register somone) and she got angry and said "why". I ignored her because she would either not understand me or it could be offensive and I don't want this to become some kind of issue that would get me wrote up if I didn't answer it correctly.
Normally the state appoints translators to patients who are going to physical therapy, to go with them to Dr's appointments, and other medical appointments. There are just not enough translators to go around especially when the patient is just there for simple lab work.
Don't want to speak English? Fine, but don't get mad at me because I don't spek Spanish ok?
I am sick and tired of people that come to the hospital and get mad at me because I don't speak Spanish. They're mad at me because I can't speak spanish so they get all huffy, roll their eyes, and sigh at me. I've been chewed out over the translation line by a patient who thought the hospital was racist..

Today I had a woman who spoke a little English and she asked me if I spoke spanish and I said no (it's a lie, I understand a bit and talk less but I don't know enough to register somone) and she got angry and said "why". I ignored her because she would either not understand me or it could be offensive and I don't want this to become some kind of issue that would get me wrote up if I didn't answer it correctly.
Normally the state appoints translators to patients who are going to physical therapy, to go with them to Dr's appointments, and other medical appointments. There are just not enough translators to go around especially when the patient is just there for simple lab work.
Don't want to speak English? Fine, but don't get mad at me because I don't spek Spanish ok?
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