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This story starts on a dark and gloomy night, the kind of night were any story told of that evening’s occurances might include the phrase “The Butler did it”.
Anyway, on a lonely stretch of rainy back road, a person driving an overloaded Ford Econoline van gets a flat tire.
In a rare moment of competence, they decide to change the flat themselves, and actually succeed in jacking it up, taking off the hubcap, the lug nuts, and the flat tire itself. So far so good, but all good things come to an end.
The person had put the lug nuts inside the hubcap, and during their workings, accidentally gave it a kick, and just like Ralphie in A Christmas Story sent the 5 lug nuts hurling into the great unknown of the night to disappear forevermore.
They then decided that lug nuts were a capitalist plot to line the pockets of the nut and bolt manufacturing cartel and that they didn’t need them after all. They put the spare tire on, and figured they could make it home just fine.
I think they made it about 20 yards before they learned the sad truth that lug nuts are, in fact, required parts as the unsecured left front wheel came off and dropped the van onto the pavement at about 35mph. Crushing several expensive-looking suspension parts in the process and squashing the running boards and bodywork on that side too.
Then they called their motor club and we sent Dave out to assist them. Apparently a bit embarrassed at what they did, they decided to displace their feelings of ineptitude and hostility on Dave when he arrived 20 minutes later.
They berated him for being “late” and they’d been “waiting forever”
Dave pointed out he BEAT the motor-club given 30 minute ETA for service
They berated him for having to tow the vehicle, not understanding why he couldn’t just “put the wheel back on”
Dave pointed out the absurdity of the request.
They then refused to exit the vehicle while he hooked it up, on the grounds that they were staying put to make sure Dave “Didn’t steal anything” from the van when they weren’t looking.
They also apparently cussed quite a bit about the shoddy service being provided.
Dave took it like a champ, towed them up the road to a garage, dropped them off and waved goodnight.
He then drove ¼ mile down the road, pulled over, called their motor club back and explained to the nice representative that the service requested was complete and that he would NEVER again do a service for said customer on account of their bad behavior.
Imagine our surprise when the rep on the other end noted that according to her information, this was the THIRD time they’ve requested service, and the THIRD time the responding tow company has filed a complaint about their behavior. As a result, they’re paying us, and then are going to immediately cancel the member’s service.
Moral of the story kids, be nice when you lose a lug or Dave will pull your plug
Oh, and the Butler did it.
Anyway, on a lonely stretch of rainy back road, a person driving an overloaded Ford Econoline van gets a flat tire.
In a rare moment of competence, they decide to change the flat themselves, and actually succeed in jacking it up, taking off the hubcap, the lug nuts, and the flat tire itself. So far so good, but all good things come to an end.
The person had put the lug nuts inside the hubcap, and during their workings, accidentally gave it a kick, and just like Ralphie in A Christmas Story sent the 5 lug nuts hurling into the great unknown of the night to disappear forevermore.
They then decided that lug nuts were a capitalist plot to line the pockets of the nut and bolt manufacturing cartel and that they didn’t need them after all. They put the spare tire on, and figured they could make it home just fine.
I think they made it about 20 yards before they learned the sad truth that lug nuts are, in fact, required parts as the unsecured left front wheel came off and dropped the van onto the pavement at about 35mph. Crushing several expensive-looking suspension parts in the process and squashing the running boards and bodywork on that side too.
Then they called their motor club and we sent Dave out to assist them. Apparently a bit embarrassed at what they did, they decided to displace their feelings of ineptitude and hostility on Dave when he arrived 20 minutes later.
They berated him for being “late” and they’d been “waiting forever”
Dave pointed out he BEAT the motor-club given 30 minute ETA for service
They berated him for having to tow the vehicle, not understanding why he couldn’t just “put the wheel back on”
Dave pointed out the absurdity of the request.
They then refused to exit the vehicle while he hooked it up, on the grounds that they were staying put to make sure Dave “Didn’t steal anything” from the van when they weren’t looking.
They also apparently cussed quite a bit about the shoddy service being provided.
Dave took it like a champ, towed them up the road to a garage, dropped them off and waved goodnight.
He then drove ¼ mile down the road, pulled over, called their motor club back and explained to the nice representative that the service requested was complete and that he would NEVER again do a service for said customer on account of their bad behavior.
Imagine our surprise when the rep on the other end noted that according to her information, this was the THIRD time they’ve requested service, and the THIRD time the responding tow company has filed a complaint about their behavior. As a result, they’re paying us, and then are going to immediately cancel the member’s service.
Moral of the story kids, be nice when you lose a lug or Dave will pull your plug
Oh, and the Butler did it.
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