Tweet
I was working a kitchen shift when quite a large ticket came though. Eight meals. One of these meals was a chicken sandwich (basically chicken, salad and mayo). All the meals were sent out and everything was fine, until a co-worker returned to the kitchen with the sandwich.
CW: The lady is complaining that there is no mayo in the sandwich.
Me: *I opened the sandwich* You mean this layer of white stuff?
CW: Oh yeah...
Me: It's OK, I'll put some more in.
I spread some more mayo into the sandwich and sent it back out. About a minute later, CW returned with the sandwich. Boss happened to be stood in the kitchen at this moment.
CW: She says it doesn't look like a real sandwich.
Me/Boss: What?!?!
CW: She says it doesn't look like a real sandwich. She wants a fresh one.
Me: Real sandwich? What does that mean?
Boss: What is this bitch trying to pull?
Me: I'll make a new one.
It took me about two minutes to put a new one together. CW took it back out. She returned less than 30 seconds later.
CW: She doesn't want it anymore. She isn't hungry and wants a refund.
Me/Boss: WHAT??
Boss stormed out the kitchen. CW and me watched what was going on through a crack in the door. The snooty looking customer was arguing with Boss, but it didn't look as though she was winning. Boss was making several hand gestures that just said "No, No No" Boss walked behind the bar, opened a register and handed the SC some money. The SC was still arguing with Boss, who was now gesturing her towards the exit. Boss walked off the bar and back into the kitchen.
Boss: That bitched wanted a refund and complimentary desserts for ALL their meals!
Me: She wanted all EIGHT refunded??
Boss: Yeah, that's a scam if I ever heard one! I refunded her sandwich, but that's it. Bitch.
CW: The lady is complaining that there is no mayo in the sandwich.
Me: *I opened the sandwich* You mean this layer of white stuff?
CW: Oh yeah...
Me: It's OK, I'll put some more in.
I spread some more mayo into the sandwich and sent it back out. About a minute later, CW returned with the sandwich. Boss happened to be stood in the kitchen at this moment.
CW: She says it doesn't look like a real sandwich.
Me/Boss: What?!?!
CW: She says it doesn't look like a real sandwich. She wants a fresh one.
Me: Real sandwich? What does that mean?
Boss: What is this bitch trying to pull?
Me: I'll make a new one.
It took me about two minutes to put a new one together. CW took it back out. She returned less than 30 seconds later.
CW: She doesn't want it anymore. She isn't hungry and wants a refund.
Me/Boss: WHAT??
Boss stormed out the kitchen. CW and me watched what was going on through a crack in the door. The snooty looking customer was arguing with Boss, but it didn't look as though she was winning. Boss was making several hand gestures that just said "No, No No" Boss walked behind the bar, opened a register and handed the SC some money. The SC was still arguing with Boss, who was now gesturing her towards the exit. Boss walked off the bar and back into the kitchen.
Boss: That bitched wanted a refund and complimentary desserts for ALL their meals!
Me: She wanted all EIGHT refunded??
Boss: Yeah, that's a scam if I ever heard one! I refunded her sandwich, but that's it. Bitch.
Comment