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quick background on me because I don't post often.
I work as a minion slinging movie rentals for one of the few places that still has actual stores for such things. I really do love my job i just like being a minion more than a CSR. I'm usually referred to as 'perky' and a 'people person' I'm nearly always chipper and smiling.
end background, on with the suck
M- Me! Mousey! ^_^
R- Renter, a rather pleasant looking middle aged woman getting two movies.
M- Hello! Is this everything you're getting today?want any sweets?
(taking movies, we push candy bundles like sweets are going out of style)
R- Oh no thanks, i'm good.
(Good so far)
M-Okay! can i see your membership card?
R- I think I left it at home.
(totally okay, everyone forgets it sometimes)
M- That's fine, can i see your drivers license?
R-Oh sure
(digs out wallet and flips it open. now, i always always ask my customers to take their ID's out of their wallets because no one holds it still or long enough for me to read it )
M- Can you pull it out for me?
(does so)
R- It looks just the same under the plastic.
(She saidit cheerfully but with that little sarcastic edge that says she didn't want to go through the trouble of pulling the card out. I don't think much of it)
Then I look at the card...
The last name's right
...
It's a man's drivers license. o_O
M- umm...mam, this is...
R- It's my husbands ID, he's in the car with our very sick child.
M- well, I need yours
R- I left it at home
M- . . . Mam, I need your Id, it doesn't work if it's not yours, i don't know if your really,
R- (very calmly) So what your telling me is I have to go get my husband, who is with our very sick child to come in here to rent these movies?
M- Yes.
... Wait for it
R- FUCK YOU!!!!
M- o-o
R- THIS IS WHY (THIS COMPANY) IS GOING OUT OF BUSINESS!!!! IT'S BECAUSE YOU TREAT YOUR CUSTOMER'S LIKE CRAP WHEN THEY HAVE SICK KIDS IN THE CAR AND GROWL SNARL BLARG GRRRR BITCH WHINE MOAN
(Customer exits the store still shouting like i killed her first born child)
Oh look, there's that freak out i promised you
M- o_o...
Seriously I just stared after her for a good six seconds, i had no idea what had just happened
took me a while to figure out i had just been cussed out. I was shaking a little when i turned back to the line.
Next guy comes up and I sheepishly ask
M- Do you have your card or ID?
NG- (staring at the door) That lady was freaking nuts! (already has ID out and hands it to me giving me a 'your doing fine' smile)
NGM (Next giys mom comes up with the movie she just found)- What was that?!
NG explains, customer behind them drops a movie and i visibly flinch
NGM- still a little shakin
M- yeah
NG- your fine, she was crazy.
and my day went on like normal from there..
kudos if you get the title reference ^_^
I work as a minion slinging movie rentals for one of the few places that still has actual stores for such things. I really do love my job i just like being a minion more than a CSR. I'm usually referred to as 'perky' and a 'people person' I'm nearly always chipper and smiling.
end background, on with the suck
M- Me! Mousey! ^_^
R- Renter, a rather pleasant looking middle aged woman getting two movies.
M- Hello! Is this everything you're getting today?want any sweets?
(taking movies, we push candy bundles like sweets are going out of style)
R- Oh no thanks, i'm good.
(Good so far)
M-Okay! can i see your membership card?
R- I think I left it at home.
(totally okay, everyone forgets it sometimes)
M- That's fine, can i see your drivers license?
R-Oh sure
(digs out wallet and flips it open. now, i always always ask my customers to take their ID's out of their wallets because no one holds it still or long enough for me to read it )
M- Can you pull it out for me?
(does so)
R- It looks just the same under the plastic.
(She saidit cheerfully but with that little sarcastic edge that says she didn't want to go through the trouble of pulling the card out. I don't think much of it)
Then I look at the card...
The last name's right
...
It's a man's drivers license. o_O
M- umm...mam, this is...
R- It's my husbands ID, he's in the car with our very sick child.
M- well, I need yours
R- I left it at home
M- . . . Mam, I need your Id, it doesn't work if it's not yours, i don't know if your really,
R- (very calmly) So what your telling me is I have to go get my husband, who is with our very sick child to come in here to rent these movies?
M- Yes.
... Wait for it
R- FUCK YOU!!!!
M- o-o
R- THIS IS WHY (THIS COMPANY) IS GOING OUT OF BUSINESS!!!! IT'S BECAUSE YOU TREAT YOUR CUSTOMER'S LIKE CRAP WHEN THEY HAVE SICK KIDS IN THE CAR AND GROWL SNARL BLARG GRRRR BITCH WHINE MOAN
(Customer exits the store still shouting like i killed her first born child)
Oh look, there's that freak out i promised you
M- o_o...
Seriously I just stared after her for a good six seconds, i had no idea what had just happened
took me a while to figure out i had just been cussed out. I was shaking a little when i turned back to the line. Next guy comes up and I sheepishly ask
M- Do you have your card or ID?
NG- (staring at the door) That lady was freaking nuts! (already has ID out and hands it to me giving me a 'your doing fine' smile)
NGM (Next giys mom comes up with the movie she just found)- What was that?!
NG explains, customer behind them drops a movie and i visibly flinch
NGM- still a little shakin
M- yeah
NG- your fine, she was crazy.
and my day went on like normal from there..
kudos if you get the title reference ^_^
Wow....that lady was a nut job.
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