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I Really Just Wanted to Headbutt One of Them!

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  • I Really Just Wanted to Headbutt One of Them!

    The Scene: in front of the cafeteria-style hot food case we have during the day in our deli.
    The Time: way after any of the food was edible, when I normally weigh it all, write it in the skrink-book, and chuck it

    SC: "Do you have chicken?"
    I point to the fried chicken, directly under her nose.
    SC: "Is the chicken fried?"
    me: "Yes"
    SC makes a face. "What are those in back?"
    me: "Meatballs"
    SC: "Are they made here?"
    me: "I honestly don't know, they're made before I get here.I think they are frozen"
    SC makes a face. "Is that American Chop Suey?" (ziti with meat sauce)
    I nod.
    SC: "And what's in it?"
    me: "ground beef"
    SC: "is it like spaghetti sauce?"
    me: "Yup"
    SC makes a face.
    to save time, let's just say,this woman had a question about EVERY item in the hot case, and made a face after EVERY answer. Ended up not getting anything.
    I went back to cleaning the sandwich station, loaded my arms with 6 or 7 metal pans of veggies to bring to the wrapping machine and turn around.
    SC "What kind of sandwiches do you make?"
    UGH!
    I put everything down and wait while she peruses the menu board. and yes, makes a face, walks away. Roll my eyes, pick everything back up and walk to the wrapping machine, near out salad case. I manage to get everything wrapped, load my arms up again and turn around. There she is!
    SC: "What's in that potato salad?"
    Again, a question about almost every salad, with the face being made. I'm losing patience at this point, went and got my CW to deal with her so I could finish at least one cleaning job before another mad rush. According to CW she does this all the time and NEVER orders anything.

    Speaking of chicken....had a big ole boy in overalls ask me" you got any roasted chicken left?" (We make whole rotissiere chickens, which are stored for sale in a heated case, just in front of where Jethro is standing) I point them out and he says "No! Roasted means fried in oil!" Reeaaally??

    A quick way to piss me off: Guy asks to sample a slice of American cheese. Sure, you've never tried American cheese and won't know if you like it. K! Did I mention the 10+ people in line behind him? I give him his slice of cheese and wait patiently while he takes a bite. I watch him chew. I wait patiently. He takes another bite, and he chews lazily, looking around like he's in a fabulous bistro. I start tapping my foot, as other customers look at me like *I'm* the one kicking back enjoying my slice of cheese and making them wait longer. He takes another bite. I ask "Sir, would you like to order any of that cheese?" He looks at me like I just interuppted his dinner, shakes himself out of it "Oh yeah, a pound " Grrrrrr!

    And finally, it's 5 minutes til closing, we're cleaning like mad to get out of there on tme.... and here she comes. I've seen her around,but never waited on her before now. Long hair, cut in a very blunt mullet (perhaps cut with toddler safety scissors?) Hair looks like it hasnt seen a comb or conditioner in decades. Not dirty, not even dreadlocked, but MATTED, like a long haired dog. She steps up to the counter, and orders "Boar's Head Al-Natural Turkey Breast" CW unwraps it, fires up the slicer and gets started on it while I frantically sweep the floor, flip off the lights and mutter under my breath about getting out of ths crazy place on time. The following conversation ensues:
    Crazy Lady with Weird Hair: "What kind of turkey are you slicing?"
    CW: "The one you asked for, the BH's All-Natural..."
    CLWH: "No, that doesnt look like it...*mumbling* that's not the kind I like, i dont think that is the one..."
    CW and I stand there gaping at her...four minutes til closing...
    CLWH: "Can I see the other ones you have? I dont think that looks like the one I like to get..."
    me and CW:
    My CW is infinitely more patient than I am, and starts taking out the turkeys one by one, each one met with "no, that's not the one...do you have another all-natural?"
    I snapped at about 2 AFTER closing.
    Me: "ALL of the Boar's Head products are all natural!" I point to the BIG sign right in front of CLWH, which states "All Boars Head products contain n fillers,preservatives, gluten," etc
    CLWH, unfazed "I like the plain one, all-natural"
    Me: "That was the first one she took out" I hold it up
    CLWH: "No, that has peppers all over it"
    ?????
    It's got a paprika-like rub on it, but it is called the Oven Roasted, no flavoring whatsoever. And certainly no peppers!
    I had to walk away, let CW deal with her. I have no idea what she ended up ordering. As I've said before, I am really getting burned out on dealing with stupid people!
    Anyhoo...we got the deli closed up, punched out about 10 minutes late and started to leave when I remembered that there's no milk at home and I didnt have time to take a break to buy any. CW points out that the last cashier still has a line, so I grab milk and jump in line. A very cool customer in front of me is bitching. It's now almost 15 minutes AFTER closing. I look ahead and see....you guessed it...CLWH, confused about chocolate milk. She made the poor cashier leave the regiser and walk back to the milk section to clear up some misunderstanding about the price of a [B]single-serve jug of milk[B] Cool customer and I compared tattooes and chatted while we waited. FINALLY, the Crazy Lady with the Weird Hair finishes her transaction, we are all free to leave. It was still really warm out and when I started the car, Rob Zombie was on, so I cranked it and peeled rubber out of the parking lot. That cool customer waved, I waved back. The last thing I saw was the CLWH standing there, looking confused, looking over her receipt, and two more would-be-customers trying the locked door. I got home a half-hour later than usual (much to my babysitter's delight, let me tell you!), got the kids to bed, and that one beer turned into six way too easy.

  • #2
    Oh wow. That's just awful.
    Customers should always be served . . . to the nearest great white.

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    • #3
      Depends on the beer, I'd say...
      You gotta polish a memory like a stone. Chip off the parts that remind you it was just a game. Work it until it's indistinguishable from any other memory.

      Comment


      • #4
        I'm actually fortunate in that I don't get a lot of rude/hostile customers, but lately I'm just frazzled at the amount of "WTF??" moments I have been stuck with.
        I really truly love this site, at work I keep a ongoing dialogue in my head, wording stories to post, and even if most of them dont actually get typed and posted, it helps to relieve some of the tension and I can laugh at the absurdity of some of what I deal with. And I have passed many a late-night hour reading the stories posted here.
        This round's on me! *Cheers!*

        Comment


        • #5
          Quoth TattooedMommie View Post
          you guessed it...CLWH, confused about chocolate milk
          CLWH: What part of the cow does it come out of? That's just sick!
          Why do they make Superglue but not Batglue?

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