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In which the impossible happens

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  • In which the impossible happens

    and our old-timer service desk lady is reduced to tears.

    Poor gal got 5 SCs in a row, mostly of the dump-shit-on-the-counter-and-bark-I-wanna-return-this type. But there was one guy with a coffeemaker who was outside the return policy, lied when he told her he called the manufacturer's 1-800 number and they told him to return the coffeemaker to the swamp (yeah, sure, they have 1-800 numbers just so they can tell you to return the thing, especially when the instruction manual advises you not to return the thing, okay, whatever ), demanded she print him a new receipt so he could return the coffeemaker (not without repurchasing it, which means you'll have paid for the coffeemaker twice but only be refunded once), and when that failed he pushed the coffeemaker off the counter onto the floor behind it and stormed off.

    This lady has worked at the swamp 32 years and she says this is only the second time she's been crying at work. She does not cry. She takes nerve pills, blood pressure medication, and sleeping pills instead.

    Not that I fared much better, mind you. I spent the whole morning schlepping heavy things to people because we had a doorbuster sale and storage cabinets were flying out the doors because they were on the doorbuster. Then later on, as I was helping cart an assembled patio swing out for a carryout (swing had gone to no reorder and the display was all that was left, so we sold it), some old bag shoved her cart right in front of me so she could ask me where a bunch of shit was.

    All she got was finger points and vague descriptions while I tried to keep holding the end of the swing up off the floor(wouldn't completely fit on the flatbed). That's all she deserves. She's just lucky I didn't run her prune-y ass over. I hate it when people can see I'm busy lugging something up to the front for a carryout, and yet they jump in front of me and bug me because they can't find the ass cream or something. I've got people waiting for this shit; I don't need them getting pissy because they have to wait for their stuff.
    Knowledge is power. Power corrupts. Study hard. Be evil.

    "I never said I wasn't a horrible person."--Me, almost daily

  • #2
    Irv, I thought you would have worked out that nothing is impossible now?

    And wow, does the Service Desk Lady's row of SC's have more stories to tell, or just the idiot with the coffee maker?
    Began work Aug as casual '08
    Ex-coworkers from current place of work: 26ish
    Current co-workers at current place of work: 15ish - yes he just hired 3 more casuals
    Why do I still work there again?

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    • #3
      The guy with the coffeemaker was the only one she told me about. The others must've just been garden-variety rude. It was the cumulative effect of all of them that made her break down.
      Knowledge is power. Power corrupts. Study hard. Be evil.

      "I never said I wasn't a horrible person."--Me, almost daily

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      • #4
        I've had a couple of times where I cried at work because of an awful customer. But mostly it was that on top of something else going on at home. I try not to let people get to me that bad but I feel for the woman. One thing after another can make you snap.

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        • #5
          Had a former co-worker that was thisclose to walking out because of the several SC's she had in a row. Heck, she'd clocked out, had her purse in her hands, and would've done so if the SM hadn't stopped her. I wouldn't have blamed her, either.
          Eh, one day I'll have something useful here. Until then, have a cookie or two.

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          • #6
            wow that is just strange....

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            • #7
              Maybe you should tell here about this site?
              Dull women have immaculate homes.

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              • #8
                Quoth Exaspera View Post
                Maybe you should tell here about this site?
                I don't, and will not, tell any co-workers about my involvement on this site.

                The company's got policies against the things I say here, but I need to say them to stay sane. So I'm going to CMA as much as possible.
                Knowledge is power. Power corrupts. Study hard. Be evil.

                "I never said I wasn't a horrible person."--Me, almost daily

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                • #9
                  Quoth Irving Patrick Freleigh View Post
                  The company's got policies against the things I say here, but I need to say them to stay sane. So I'm going to CMA as much as possible.
                  A fine stance to take.

                  Rapscallion

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