Customer: My TV isn’t working.
Me: OK, let me have you hook the TV directly to the cable to be sure the TV is working.
Customer: OK. PAUL! Go hook the cable to the TV!
Paul: OWWW! OHHH! (various screams)
Me: Is he okay?
Customer: Who cares?
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Customer: Our cable is jumpy.
Me: OK, unplug the cable box.
Customer: JOHN! Emilie wants us to unplug the box! JOHN! Get down here!
John: What? OK. OK.
Customer: Did you unplug it, you ingrate?
John: No.
Customer: He didn’t unplug it! He’s a big liar!
Me: (stunned silence)
Customer: Emilie wants us to unplug it!
John: OK OK…it’s unplugged!
Customer: ARG! What is your problem, JOHN??
Me: OK, let me have you hook the TV directly to the cable to be sure the TV is working.
Customer: OK. PAUL! Go hook the cable to the TV!
Paul: OWWW! OHHH! (various screams)
Me: Is he okay?
Customer: Who cares?
************************************************** ********
Customer: Our cable is jumpy.
Me: OK, unplug the cable box.
Customer: JOHN! Emilie wants us to unplug the box! JOHN! Get down here!
John: What? OK. OK.
Customer: Did you unplug it, you ingrate?
John: No.
Customer: He didn’t unplug it! He’s a big liar!
Me: (stunned silence)
Customer: Emilie wants us to unplug it!
John: OK OK…it’s unplugged!
Customer: ARG! What is your problem, JOHN??
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