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The SC approaches the counter holding one of our bakery items.
SC: You can't sell this.
Me: What is wrong.
SC: <whines on for several minutes on the ingredients begin wrong, etc in the i'm going to treat you like a 3 yo. voice>
Me: Ok. Let me check. <i check and make sure the correct label is on the product. It is.> Sir, this is the correct label. If this is a mistake we can not fix it at store level, only Corp. can fix it.
SC: Call a manager! <again in the your a 3 year old voice>
I call SM, explain. SM Calls corp. on the spot to get a answer. A minute or two later SM calls me with the answer. The label is correct.
Me: Sir, SM just called Corporate and they confirmed that the label is correct.
SC: It can't be. I'm a customer.
<ummmm...ok>
Me: Well, all I ca say is that that information is correct.
SC: You better remove all those so that so no one can buy it.
Me: Their is nothing wrong whit the product, so I can not remove it from sale.
SC: Well, we'll see whose right. <stomps off>
About 5 minutes later I walk by where the product would be and see them all gone. A minute later a CW come by with a cart with all the product. Says they saw SC dump it all in another dept. I set the cart aside and finish up a few tasks when SC walks by.
SC: Ah, I see you to remove that UNSAFE product.
Me: No. I don't know what happened to it.
SM: Well that's interesting <walks off>
I put the product back, and sure enough I see SC taking it all and putting it in their cart and walking off. I watch and see them dump it a few aisles over. I get a cart to go retrieve it. As I am loading it int my cart the SC walks by.
SC: What are you doooooing!!!!?
Me: Sir, this product is safe to sell. We have verified that, I know you keep hiding it.
SC: No I don't.
Me: I saw you.
SC: You saw someone else. <wanders off>
I restock it and call SM. SM happens to wander by when SC is lurking. SC, begins to take product, this time throwing it on the floor under a table. SM confronts SC, who denies trowing in on the floor even thou SM never asked that. SC Immideatly heds for the checkout and leaves. Due to the SC tossing it on the floor about $20 worth of product ended up in the trash.
SC: You can't sell this.
Me: What is wrong.
SC: <whines on for several minutes on the ingredients begin wrong, etc in the i'm going to treat you like a 3 yo. voice>
Me: Ok. Let me check. <i check and make sure the correct label is on the product. It is.> Sir, this is the correct label. If this is a mistake we can not fix it at store level, only Corp. can fix it.
SC: Call a manager! <again in the your a 3 year old voice>
I call SM, explain. SM Calls corp. on the spot to get a answer. A minute or two later SM calls me with the answer. The label is correct.
Me: Sir, SM just called Corporate and they confirmed that the label is correct.
SC: It can't be. I'm a customer.
<ummmm...ok>Me: Well, all I ca say is that that information is correct.
SC: You better remove all those so that so no one can buy it.
Me: Their is nothing wrong whit the product, so I can not remove it from sale.
SC: Well, we'll see whose right. <stomps off>
About 5 minutes later I walk by where the product would be and see them all gone. A minute later a CW come by with a cart with all the product. Says they saw SC dump it all in another dept. I set the cart aside and finish up a few tasks when SC walks by.
SC: Ah, I see you to remove that UNSAFE product.
Me: No. I don't know what happened to it.
SM: Well that's interesting <walks off>
I put the product back, and sure enough I see SC taking it all and putting it in their cart and walking off. I watch and see them dump it a few aisles over. I get a cart to go retrieve it. As I am loading it int my cart the SC walks by.
SC: What are you doooooing!!!!?
Me: Sir, this product is safe to sell. We have verified that, I know you keep hiding it.
SC: No I don't.
Me: I saw you.
SC: You saw someone else. <wanders off>
I restock it and call SM. SM happens to wander by when SC is lurking. SC, begins to take product, this time throwing it on the floor under a table. SM confronts SC, who denies trowing in on the floor even thou SM never asked that.
SC Immideatly heds for the checkout and leaves. Due to the SC tossing it on the floor about $20 worth of product ended up in the trash.
And please tell us SC was made to pay for the damaged goods!
Someone is about 51 cards short of a full deck! What was it that freaked the SC out so badly?
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