Quoth Hellzar
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I'm a travel agent, so I get a little of this too. Not nearly as badly as you hotel folks, but I do get the dramatic, put-upon sighs when I tell customers a hotel is sold out. They're also incredulous, like they don't believe me.
Seriously - I want to ask them: If you go to Walmart and they are sold out of Bread, do you believe them?
Stupid question - these types of SC's probably wreak havoc everywhere they go.

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