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Just a short little story here. Had a guy come through my line with three car batteries and a bag of cat food. Rung everything up, told him his total, which came out to around $232 or something.
He thought it had to be wrong because it seemed high to him and the following conversation took place:
SC: Why's it so high?
Me: *prints off slip key to look at all the items and prices.* It's got the batteries with the core charges and the cat food.
SC: What core charge?
Me: .....the core charge for the batteries.
SC: But I didn't bring in old batteries!
It's at this point I began to realize I was gonna have a headache from this, as he apparently got how core charges work, backwards. In the event anyone doesn't know, I'll explain. When you buy a car battery a core charge is added to the cost. This started I don't even know how long ago as incentive for people to not just toss the batteries, but recycle them. What you do is bring in the old battery, and the core charge is refunded, you get that money back. Most people just use that to pay for the core charge on a new battery. Some don't, but that's besides the point. Anyway, it's fairly simple. Buy battery. Pay core charge. Bring battery back when it dies. Get the core charge refunded.
Me: Yeah, so there's a core charge.
SC: *makes unintelligible sputtering sounds*
A coworker of mine happened to be walking by, sand stop by to ask what was up.
SC: He's charging me old batteries!
My coworker had to think for a moment, realized what was going on, and went and called a manager over who shall be referred to henceforth as C. C comes over and asks the guy how she can help him.
SC: *points accusatory finger at me* He's charging me for the core charge, but I didn't bring in my old batteries.
C: Yeah, what you do is when you bring the old batteries in you get that core charge back.
SC: But I didn't bring any old batteries in!
C: Yes, so we can't remove the core charge.
SC: *more unintelligible sputtering. The the guy sets his jaw and starts picking up his stuff from the counter.* Well, you know what you can do with your core charges?
C: What's that sir.
SC: You can take it, a-and shove it! *storms off*
C just smiled and shook her head with a sigh, then voided the transaction out. I was just thinking oooooooookaaaaaayyyyy................
The next person in line steps up and C asks them how they're doing. Their response was, "A helluva lot better than him, apparently."
C chuckled, I chuckled, the day went on.
it seems almost daily that I'm reminded of why I despise people in general. No one specific mind you, just the collective whole that seems to have IQ's that drop the moment they step out of their houses, and then get flustered and angry when they realize they just did something foolish and rather than own up to it, get mad at whoever makes the most convenient target. *sigh* and my family wonders why I don't have a more active social life.
He thought it had to be wrong because it seemed high to him and the following conversation took place:
SC: Why's it so high?
Me: *prints off slip key to look at all the items and prices.* It's got the batteries with the core charges and the cat food.
SC: What core charge?
Me: .....the core charge for the batteries.
SC: But I didn't bring in old batteries!
It's at this point I began to realize I was gonna have a headache from this, as he apparently got how core charges work, backwards. In the event anyone doesn't know, I'll explain. When you buy a car battery a core charge is added to the cost. This started I don't even know how long ago as incentive for people to not just toss the batteries, but recycle them. What you do is bring in the old battery, and the core charge is refunded, you get that money back. Most people just use that to pay for the core charge on a new battery. Some don't, but that's besides the point. Anyway, it's fairly simple. Buy battery. Pay core charge. Bring battery back when it dies. Get the core charge refunded.
Me: Yeah, so there's a core charge.
SC: *makes unintelligible sputtering sounds*
A coworker of mine happened to be walking by, sand stop by to ask what was up.
SC: He's charging me old batteries!
My coworker had to think for a moment, realized what was going on, and went and called a manager over who shall be referred to henceforth as C. C comes over and asks the guy how she can help him.
SC: *points accusatory finger at me* He's charging me for the core charge, but I didn't bring in my old batteries.
C: Yeah, what you do is when you bring the old batteries in you get that core charge back.
SC: But I didn't bring any old batteries in!
C: Yes, so we can't remove the core charge.
SC: *more unintelligible sputtering. The the guy sets his jaw and starts picking up his stuff from the counter.* Well, you know what you can do with your core charges?
C: What's that sir.
SC: You can take it, a-and shove it! *storms off*
C just smiled and shook her head with a sigh, then voided the transaction out. I was just thinking oooooooookaaaaaayyyyy................
The next person in line steps up and C asks them how they're doing. Their response was, "A helluva lot better than him, apparently."
C chuckled, I chuckled, the day went on.
it seems almost daily that I'm reminded of why I despise people in general. No one specific mind you, just the collective whole that seems to have IQ's that drop the moment they step out of their houses, and then get flustered and angry when they realize they just did something foolish and rather than own up to it, get mad at whoever makes the most convenient target. *sigh* and my family wonders why I don't have a more active social life.
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