We offer 72 hour holds for our customers where we tentatively hold a reservation with a credit card without charge for the 72 hours. One lady wanted to extend the 72 hour hold and I said no. So she cancelled it and then called and talked to someone else and rebooked a whole new 72 hour hold. She repeated this about five times. I ended up getting her a second time and she tried to pull the same thing. I told her if she cancels and rebooks, she pays a deposit, no 72 hour hold. "Well they've let me do this before" She chewed me out claiming I was being unreasonable, she was waiting for her sister in California to see if she could get the time off work and she has an 89 year old mother with Parkinson's Disease and they have to talk to her doctor to see if he recommends travelling etc. etc. I finally put a note in her mail file entry that she is not allowed any more 72 hour holds. She told my boss that she thinks I refused to book her because she was black. I didnt even know she was black.......what a bitch
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wouldnt it be really funny, if she was white?http://www.vilecity.com/index.php?r=221271
Cyberpunk mayhem!
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Quoth at_your_service View PostShe told my boss that she thinks I refused to book her because she was black. I didnt even know she was black.......what a bitch
Please tell me she did not get her way by playing the race card."Ignorance is no excuse for a law."
.................................................. ..................- Alfred E. Newman
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Quoth symposes View Postwouldnt it be really funny, if she was white?Unseen but seeing
oh dear, now they're masquerading as sane-KiaKat
There isn't enough interpretive dance in the workplace these days-Irv
3rd shift needs love, too
RIP, mo bhrionglóid
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You should have told her that you thought it was because you thought that she was a man and not a woman.Woman are like guns, if you don't treat us right, we'll blow up in your face!
Pain is your bodies way of telling you that you're still alive.
I am also known as Liquid Skin and Silkekitten.
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