Would you like cheese with that whine?

[Rugsrat]

Stories from the last couple days:

No, I do NOT have the phone.

So launch day for the new iPhone rolled around. Our store had exactly 1 in stock. We sold exactly one. I even made cute signs telling people we didn't have anymore, and had no idea when we'd be getting more. Of course, that doesn't deter people at all from asking.

But this one was just... odd.

PG: Phone guy
Me: The lowly retail peon.

PG: *leans over my counter, and my sign to see over the counter* Got any iPhones in yet?
Me: No. Sorry.
PG: What can you tell me about the new one?
Me: Well, I can tell you that I'm honestly not a fan.
PG: Me too! I just returned mine.
Me: *couldn't stop myself* Then sir, why do you want me to tell you about it?
PG: *slightly alarmed sounding* I just wanted to know if you had any of the 3gs' in.
Me: If you had asked me that in the first place... No sir. In fact, I'm pretty sure my sign even says we're out of all iPhones. *self deprecating smile* (This was true, the sign said ALL iPhones, in big, underlined letters)

Now, at this point he turns to walk away.

Me: Anything else I can do for you?
SC: No... and I'm afraid to ask. *walks further before turning around* You should have gotten a job at McRonalds!

Um... what? I'm not sure if he was trying to insult me or what. But to all those that work in fast food here: let me just say that I fully respect y'all, and I don't think I could handle that job. I can barely handle this one some days.

Woah... I'm going to wash your mouth out with soap!
Ok, quick backstory, my phone is listed as the main line for my store in basically all the internet references (Google, etc) the whole electronics department (especially the wireless department) is SICK of answering calls meant for all other places in the store. Home office has yet to take care of it. So I get all sorts of call. /backstory

PM: Potty Mouth Child
Me:

Me: *opening spiel*
PM: Yeah... I got 2k10, and it's freezing and I'm not happy with it. If I have my reciept, can I return it?

What is this?! A reasonable call to get to my phone, and a question I can answer, and this young lad (I'm thinking 10, tops) has his reciept?! This is too good to be true!

Me: You could exchange it for the same game, but after it's open, you can't just return it.

PM: You better not fucking lie to me! *click*

Me: *into phone, even though he hung up* Excuse me?!

Apparently it WAS too good to be true. And I was ready to wring this kid's neck. I was perfectly civil, and so was he, up until that point. Where the FUCK did this kid learn manners? I told everyone in the department that if the service desk calls for one of us to get a copy of this game for an exchange, to let me know. I wanted to take care of it. Sadly, no dice. I hate children.

That's not very helpful.

This one didn't happen to me, but a CW of mine, also a phone story.

Basically, this woman called asking if we carry Skype calling cards, because it really is a cheap way to call overseas. With out new Mod drop, we don't. It sucks, and is dumb, but it's the way it is. So CW tells her this.

"Well... that's the item I need, and for you to tell me that is very unhelpful."

And hangs up. Would you prefer we magic them out of our butts? Or tell you we have them even if we don't? Seriously, get over yourself, clearly you knew there was a possibility of failure, or you wouldn't have called to ask. Stop whining when we tell the truth.

The great TV switch-a-roo!
So these two people come in looking for HUGE tvs. Like... two 50" TVs. Low and behold, I have exactly two of them. So I ask if I should grab them, sure. So I go in the back, now these two TVs come in GIANT boxes (this particular brand likes to waste cardboard). So they take up a whole pallet. Apparently, that's too big, they'd only be able to fit on in their truck (this must be a tiny truck, but seriously?).

So they ask if I have the 46".

So I head to the back to see if I have it. I do. But only one, and the box is the same size.

So they ask about a different brand of TV (I'll give them credit, they used a brain cell for that one).

So I head to the back AGAIN. And come out with two of those TVs, which fortunately are in TINY boxes. S'all good.

I hate TVs. I'm tiny. The TVs are almost bigger than me (I'm only 60" tall. A 50" tv is VERY awkward for me to move). Like... can't reach both sides of the box at once awkward.

And of course, my coworkers were helping other customers.

At least they finally picked TVs to buy.

But seriously, how if a pickup truck to small for two TV boxes. My dad had a tiny one for years, but it still could have fit something no more than 3 and a half feet wide. And that's both boxes put together.

I'm going to waste your time, alright?
So, this guy comes in and wants me to set up his prepaid phone, because another coworker of mind had tried, and it hadn't gone through. Fine, so I sit down with him and call the activation number. And of course the automated system is giving me hell, so it kicks me into customer service.

Now, the woman on the phone was very sweet and I had no problem with her (though she was so attached to her script that I think it'd have taken a crowbar to pry her away from it).

But when it came to asking him for some very basic personal information as a security thing for his phone, he became more... hesitant.

But he still gave the information when asked, zip code, birthday, his name, and created a security question for the phone, etc.

So, half an hour of setting the phone goes on, we get it all set up. I hand him his phone.

"You know what, I'm just going to return it."


<mouthfoaming>rasa-frasa-mother-god-asblaga-GAH!</foam> I spent a half hour on this stupid phone because honestly, you were too dense to figure it out for yourself, and this is the thanks I get? At least return it without telling me, so I get the illusion of having made a difference!

(this day was terrible anyway, I lost 300 dollars, and just everyone gave me crap, but it was this guy and the TV couple that started me off. My first two customers last Monday)

But, I did get some Karma. But that's a story for another board.

[Misfit_Toy]

I'm just stunned at the idea of buying TV's according to whether they will fit in their truck or not...

I always check ratings, customer reviews, comparison shop, etc. especially when spending that kind of money.

[Bright_Star]

Well, if the tv that they want doesn't fit in their vehicle, then common sense SHOULD dictate that they take it of the box!! Boxes can be quite larger than the stuff that that goes into them. Does that make sense to everybody? It does me.

[draftermatt]

Well, if the tv that they want doesn't fit in their vehicle, then common sense SHOULD dictate that they take it of the box!! Boxes can be quite larger than the stuff that that goes into them. Does that make sense to everybody? It does me.

Well sure but then you're carrying an easily breakable TV in what could be the bed of a pick-up truck, with no protection, and really no way to strap it down as the straps could/would likely damage the TV.

Granted, my thought was they're referring to an SUV as a "truck" and it's a small one that only certain things fit in.

I'm also surprised people are complaining about a customer being mindful of what fits in their vehicle since we've all read stories of people attempting to put an entire kitchen table in their VW Bug and then telling an employee to "take care of it"

[ravevolution]

I always check ratings, customer reviews, comparison shop, etc. especially when spending that kind of money.

But you are the intelligent well informed customer

Not everyone goes through researching and looking into what suit their needs. Most just look at the price and go by brand, and thats it, Not realizing they paid more money for something of lesser quality than when they could spent less for better.

[Sleepwalker]

Some trucks have racks, covers and these sort've large cabinet things attached. Or are those super extended cab onces that barely have room for groceries in the bed.

[Marmalady]

Or maybe their truck was already full of a whole load of other crap they couldn't be bothered to shift before coming out. (I've seen it, and more than a few times).

[bainsidhe]

this day was terrible anyway, I lost 300 dollars, and just everyone gave me crap

OK, now I wanna know the story about this.

[PepperElf]

Well sure but then you're carrying an easily breakable TV in what could be the bed of a pick-up truck, with no protection, and really no way to strap it down as the straps could/would likely damage the TV.

yeah, then you can't return it if it breaks.

a few weeks ago i went home to visit and helped mom & dad set up their new TVs. and i helped dad put the old 20 year old dinosaur in the van (a gift to a relative who doesn't have a tv, and it still works perfectly... it's just HEAVY).

dad put the tv in the back but I didn't like the setup cos i felt it would fall. i wanted to lay it down on the screen cos that way it wouldn't tip over at least. we compromised and left it standing, but moved it forward so it was *right* behind the middle seats so I could keep an eye on it.

eventually it tipped. however since we had it right behind those seats, it didn't fall over.

[Rugsrat]

OK, now I wanna know the story about this.

Eh, not that interesting. Up until this week, I didn't have direct deposit. So I cashed my checks, then waited until I could get to an ATM to deposit them (BoA ATM with cash deposit capability, no check clearing, etc). So I had a lot of money that I had to deposit after work.

Went to lunch with money in my pocket. Somewhere between the bookstore I was poking around in and heading back to work, money fell out. Asked around everywhere, went back to bookstore on my next break, nada. Who'd turn in 300 bucks in cash? That'd require common decency.

Sucks to be me. Fortunately, I don't spend much, and don't have a lot of bills at the moment, so it's not the end of the world.

Long story short: I had 300 dollars. Now I don't. Sucky day.


To others, it was a pickup truck, so they said. I have no idea what was in it, only that it was end of fiscal year state spending, again, so they say. Whatever, it was still aggravating as hell.