this is a little long. it contains mostly (I feel SCism and a little MIM)
I am not sure what to make of this situation as, thankfully, nothing bad happened, but it had the real potential. the situation just gave me a real bad headache all night long. think of this what you will, but the ending just pissed me off.
my second delivery tonight. I roll up to the house and head up to the door. now the door on the porch is not facing the street but facing the driveway. no big deal here. I notice that the homeowner has nailed a dog cable/lead to the side of the porch about eye height. (YES I did say nailed this will be important later). the cable is laying on the platform at the top porch steps
I ring the doorbell and a 14 year old girl answers. I repeat the order and total and ask for a signiture on the CC slip. she briefly disappears to get Mom's scrawl on the CC slip. I then hand the girl the order and the customer copy of the CC slip.
As I turn to leave my foot/shoe somehow got tangled up in the dog cable, casuing it to loop around my ankle. as the momentium of my stride takes its effect, I almost fall down the steps. I try and shake the loop of cable off of my ankle again whilst doing a little hop causing me to almost fall down the steps to certain pain and blood and possible bone breakage as the cable tightens around my ankle. the cable tightened around my ankle so I could not even make the second step. I finally reach down and pull then shake the loop off of my leg and continue down the steps and back to my car and drive off, thankfully none the worse for wear.
about 90 minutes (why they waited 90 minutes I have NO idea) later my GM gets a call about a delivery driver "acting silly" and destroying a dog cable and a lamp post (where this one came from I have no idea either). customer "claims" that the driver was just trying to purposely set up a (her words) personal injury claim.. customer continues to go on and on about the driver acting silly.
and about how the driver broke a lamp post the dog cable was attached to and how no one else who has delivered to the house has had trouble with this dog cable. lady is pissed off
GM looks up the order and finds that I delivered it. He comes to me for my side of the story. I explain what happened. GM then calls the DM for advice and customer gets a free pizza out of the deal. the DM also has the GM put in the notes section the following sentence: "Make sure the next driver does NOT act SILLY when delivering to this customer."
OK first of all the Dog cable thing. Is this just natural to my area to nail/attach a cable to your porch/banister to let your dog run the front yard. it seems common enough in my area that YES I do watch out and am careful of these snakey/twisted wires/clothlines/straps/etc. people for the most part just leave the cable lying where ever it falls creating a potential trip/fall hazard.
next nowhere on their property was there a lampost of any kind. why lie about this??? I know the cable was NAILED to the porch because the cable was a bright green and the nail was very noticeable at eye level.
second why is it me being "silly" when I am trying to avoid a potential accident involving falling several feet to the concrete trying to avoid pain, profuse bleeding, broken bones, head injuries, etc.
third I find the DM's little "humor message" VERY insulting. this is NOT a Monty Python sketch but a situation that had the potential to have very serious consequences.
I am not sure what to make of this situation as, thankfully, nothing bad happened, but it had the real potential. the situation just gave me a real bad headache all night long. think of this what you will, but the ending just pissed me off.
my second delivery tonight. I roll up to the house and head up to the door. now the door on the porch is not facing the street but facing the driveway. no big deal here. I notice that the homeowner has nailed a dog cable/lead to the side of the porch about eye height. (YES I did say nailed this will be important later). the cable is laying on the platform at the top porch steps
I ring the doorbell and a 14 year old girl answers. I repeat the order and total and ask for a signiture on the CC slip. she briefly disappears to get Mom's scrawl on the CC slip. I then hand the girl the order and the customer copy of the CC slip.
As I turn to leave my foot/shoe somehow got tangled up in the dog cable, casuing it to loop around my ankle. as the momentium of my stride takes its effect, I almost fall down the steps. I try and shake the loop of cable off of my ankle again whilst doing a little hop causing me to almost fall down the steps to certain pain and blood and possible bone breakage as the cable tightens around my ankle. the cable tightened around my ankle so I could not even make the second step. I finally reach down and pull then shake the loop off of my leg and continue down the steps and back to my car and drive off, thankfully none the worse for wear.
about 90 minutes (why they waited 90 minutes I have NO idea) later my GM gets a call about a delivery driver "acting silly" and destroying a dog cable and a lamp post (where this one came from I have no idea either). customer "claims" that the driver was just trying to purposely set up a (her words) personal injury claim.. customer continues to go on and on about the driver acting silly.


GM looks up the order and finds that I delivered it. He comes to me for my side of the story. I explain what happened. GM then calls the DM for advice and customer gets a free pizza out of the deal. the DM also has the GM put in the notes section the following sentence: "Make sure the next driver does NOT act SILLY when delivering to this customer."
OK first of all the Dog cable thing. Is this just natural to my area to nail/attach a cable to your porch/banister to let your dog run the front yard. it seems common enough in my area that YES I do watch out and am careful of these snakey/twisted wires/clothlines/straps/etc. people for the most part just leave the cable lying where ever it falls creating a potential trip/fall hazard.
next nowhere on their property was there a lampost of any kind. why lie about this??? I know the cable was NAILED to the porch because the cable was a bright green and the nail was very noticeable at eye level.
second why is it me being "silly" when I am trying to avoid a potential accident involving falling several feet to the concrete trying to avoid pain, profuse bleeding, broken bones, head injuries, etc.
third I find the DM's little "humor message" VERY insulting. this is NOT a Monty Python sketch but a situation that had the potential to have very serious consequences.
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