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As my title says, I had not one but TWO SCs tonight, within half an hour. To some of you, this maybe seem like nothing. To me, it's reason enough to wonder if someone told someone that I have the next two days off, and my night tonight needed to be hell! Anyway, on to the stories.
I'm Probably In Trouble Now
I just finished with one customer, when a woman that I can only describe as an ice queen approached the counter. She was one uppity b*tch, looking down her nose at me with this smug look as if I were SO beneath her. I'll call her IQ, for Ice Queen. Read her part in the most condescending tone you can.
IQ: I was here on this day last week, at about this time, and paid outside and the receipt didn't print. Now I'm here this week on the same day, at around this time, and no receipt printed!
ME: **stares blankly at her, stunned and wondering wtf, prints receipt on computer** We can give you your receipt in here, no problem!
IQ: I KNOW you can, but if I wanted that, I'd have pressed pay inside, see?
ME: Oh...kay... **still stunned and wondering what she wants from me**
IQ: **starts to leave, still glaring down her nose at me, stops by door** Does "name" still manage this place?
ME: (the name she used was actually the name of our ex AM) No...Erm..
IQ: Then WHO DOES?
ME: M.
IQ: Oh! Well THAT'S what I meant!
ME: (I admit I failed here) **kind of mumbling a bit** M is the manager, yes.
IQ: M **unrealted last name?
ME: No. M **last name**
IQ: Oh. That's what I thought! **harumphs and leaves store, nose in the air**
ME: **staring as she leaves, seething inside, wishing I hadn't frozen up in front of her**
So, my guess is she's going to bitch to M about me. M is on vaycay right now until a week from Tuesday. Honestly, the pump she pulled up to was the one, out of eight, in which the paper is jammed or just not printing, and I can't do anything about it. Management takes care of that. **shrugs** I only wish I'd found my voice to tell her that, but I was so stunned at her sudden and abrupt approach that I was speechless.
Take Down Your Damn Sign!
Not half an hour later, another woman approaches, with two candy bars and a pop. Now, for the longest time, we've had a special where x brand of pop is free with two candy bars, WITH A COUPON. So...The following ensues. CB=Coupon Bitch
CB: **points to pop** This should be free.
ME: **realizes what she's getting at, sees that she has no coupon, goes to look for one, sees that they're out, goes back to counter** I'm sorry, that special is a with coupon special, and we're out of coupons.
CB: **looks at me, catbutt face** Then you need to pull your damn sign!!!ELEVENTY!!
ME: **nods** I'll do that right now **goes back to aisle, grabs sign**
CB: **as I'm grabbing the sign and coming back to the counter** I don't want any of this, then! I just thought, if it was going to be free with the two candy bars, I might as well get it!
ME: Alright. **goes back to counter, starts to void transaction, realizes she's still standing there, looks at her**
CB: So that's all canceled out then?
ME: Yes, ma'am. **voids**
CB: Good! **leaves**
ME: O.O **moves on to next customer, who I thank with a shaking voice for being nice**
I didn't know the coupons were out. Don't get pissy with me over it. Oh, and thanks a lot for leaving your unwanted sh*t on the counter for me to put back, too!! By the time I got done with these two, I nearly wanted to curl up in a corner and cry! I swear I'm not usually that much of a wimp with SC's, either! I don't know what my problem was, really, just, gah! Thank all that's holy that I have the next two days off!! Also, if you're still reading at this point, thank you for sticking it out and letting me rant. I feel better now.
I'm Probably In Trouble Now
I just finished with one customer, when a woman that I can only describe as an ice queen approached the counter. She was one uppity b*tch, looking down her nose at me with this smug look as if I were SO beneath her. I'll call her IQ, for Ice Queen. Read her part in the most condescending tone you can.
IQ: I was here on this day last week, at about this time, and paid outside and the receipt didn't print. Now I'm here this week on the same day, at around this time, and no receipt printed!
ME: **stares blankly at her, stunned and wondering wtf, prints receipt on computer** We can give you your receipt in here, no problem!
IQ: I KNOW you can, but if I wanted that, I'd have pressed pay inside, see?
ME: Oh...kay... **still stunned and wondering what she wants from me**
IQ: **starts to leave, still glaring down her nose at me, stops by door** Does "name" still manage this place?
ME: (the name she used was actually the name of our ex AM) No...Erm..
IQ: Then WHO DOES?
ME: M.
IQ: Oh! Well THAT'S what I meant!
ME: (I admit I failed here) **kind of mumbling a bit** M is the manager, yes.
IQ: M **unrealted last name?
ME: No. M **last name**
IQ: Oh. That's what I thought! **harumphs and leaves store, nose in the air**
ME: **staring as she leaves, seething inside, wishing I hadn't frozen up in front of her**
So, my guess is she's going to bitch to M about me. M is on vaycay right now until a week from Tuesday. Honestly, the pump she pulled up to was the one, out of eight, in which the paper is jammed or just not printing, and I can't do anything about it. Management takes care of that. **shrugs** I only wish I'd found my voice to tell her that, but I was so stunned at her sudden and abrupt approach that I was speechless.
Take Down Your Damn Sign!
Not half an hour later, another woman approaches, with two candy bars and a pop. Now, for the longest time, we've had a special where x brand of pop is free with two candy bars, WITH A COUPON. So...The following ensues. CB=Coupon Bitch
CB: **points to pop** This should be free.
ME: **realizes what she's getting at, sees that she has no coupon, goes to look for one, sees that they're out, goes back to counter** I'm sorry, that special is a with coupon special, and we're out of coupons.
CB: **looks at me, catbutt face** Then you need to pull your damn sign!!!ELEVENTY!!
ME: **nods** I'll do that right now **goes back to aisle, grabs sign**
CB: **as I'm grabbing the sign and coming back to the counter** I don't want any of this, then! I just thought, if it was going to be free with the two candy bars, I might as well get it!
ME: Alright. **goes back to counter, starts to void transaction, realizes she's still standing there, looks at her**
CB: So that's all canceled out then?
ME: Yes, ma'am. **voids**
CB: Good! **leaves**
ME: O.O **moves on to next customer, who I thank with a shaking voice for being nice**
I didn't know the coupons were out. Don't get pissy with me over it. Oh, and thanks a lot for leaving your unwanted sh*t on the counter for me to put back, too!! By the time I got done with these two, I nearly wanted to curl up in a corner and cry! I swear I'm not usually that much of a wimp with SC's, either! I don't know what my problem was, really, just, gah! Thank all that's holy that I have the next two days off!! Also, if you're still reading at this point, thank you for sticking it out and letting me rant. I feel better now.
I really hope that all the IQ was doing was fishing for info for empowerment. All I know is, it's bad when you're thanking your good customers for being good. The lady behind CB was nice and joked about it, which made me feel better. Anyway...Thanks all for your replies! Off to enjoy my days off now! 
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