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It's time for another Good Idea, Bad Idea

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  • #31
    I've got another one:

    Good idea: getting someone else to make the call for you when you have a major hearing problem, can't speak English, or have a cheap piece of crap for a phone.

    Bad idea: calling yourself under any of those conditions and then screaming angrily because we can't hear you or can't understand you.
    When you start at zero, everything's progress.

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    • #32
      This is fun!



      Good idea:
      Calling or emailing us at least a day ahead of time to tell us you're bringing in a water sample on Friday that needs a special test that has to be done within 24 hours. That way we can set up the equipment and our flexible tech can adjust her shift or stay late.

      Bad idea:
      Showing up on Friday at 5pm with your sample and getting mad because we can't do it within the holding time. Bonus points if you drop it on the counter and slither out before we can tell you what's wrong.

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