Had a guy come in yesterday before I moved to the late night UScan... and immediately asked for a manager.
I point him at the two on duty... Bitch from Hell and the newbie. He looks at their lines, as the store is massively busy at the time, and then just starts right out yelling and ranting at me about how he went to the gas station outside, and they refused to sell him cigarettes because he only has one of those paper replacement IDs. And, no, he's not angry with me, and that's discrimination, and his lawyer said so, and he's lost in his own little world, and get him some cigarettes, and why the hell don't I have another register open for him to check out through?
Well, I have one register down because of scale issues that aren't fixable at store level, it appears, and did you happen to notice the line of five other people who were waiting when you came in?
But, he has to get back to his job. Wait, you left your job just to go buy cigarettes? So, your rush is NOT my problem...
Of course, the moment he said 'Lawyer', I should have just stopped responding to him...
I point him at the two on duty... Bitch from Hell and the newbie. He looks at their lines, as the store is massively busy at the time, and then just starts right out yelling and ranting at me about how he went to the gas station outside, and they refused to sell him cigarettes because he only has one of those paper replacement IDs. And, no, he's not angry with me, and that's discrimination, and his lawyer said so, and he's lost in his own little world, and get him some cigarettes, and why the hell don't I have another register open for him to check out through?
Well, I have one register down because of scale issues that aren't fixable at store level, it appears, and did you happen to notice the line of five other people who were waiting when you came in?
But, he has to get back to his job. Wait, you left your job just to go buy cigarettes? So, your rush is NOT my problem...
Of course, the moment he said 'Lawyer', I should have just stopped responding to him...
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