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I'm reaching the end of my tether now (with a couple of sightings thrown in)

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  • I'm reaching the end of my tether now (with a couple of sightings thrown in)

    As some of you may know, I'm going through a tough time with regards to work and I really want to leave, but apparently I am not allowed to So, I went to work last week feeling very upset and low, dreading the day ahead. Well, I was right to dread it, and here are some stories from last week.


    IT'S BUY ONE GET ONE FREE!

    I'd just got on my till to start my shift, and the very first customer I had complained that I had charged her wrong, and that the bottles of tomato sauce were buy one, get one free. OK, fair enough, she could be correct, so I asked for a price check from the manager my store is training at the moment (seriously, he's awesome, so much better than the one we have now ) The following ensued.

    Awesome Manager: It's not the tomato sauce that's on offer, it's the vinegar, as it states on the sign directly below the vinegar.
    Old Woman: Well I only want one then!
    Me: Ok (inward sigh because now I have to get a void from a supervisor)

    The supervisor took about 5 minutes to arrive, but by then she had apparently run out of patience, because as soon as the supervisor got to my till...

    OW: You know what, I can't be bothered waiting! Here! *THROWS the money at me and stalks off*
    Supervisor: What's the matter Miss_Stress?
    Me: It doesn't matter now apparently, sorry (trying not to cry)

    I know it sounds silly that I was ready to cry at that, but bear in mind my current state of mind with regards to work.


    Fetch Me The Cans, Slave Girl!

    We have a deal on where you can get 5 cans of drink for the price of 2, and sometimes the customers don't realise, so we inform them at the tills. This...gentleman...had picked up only 2 cans from the stack next to him. The fact that the stack was next to him is important here.

    Me: Hi, those cans are 5 for the price of 2 if you'd like to get three more.

    SC: Really? OK I'll have *this brand*, *this brand* and *this brand*

    Me: Sir could you just pass me them over please to save you time.

    SC: Erm I DON'T THINK SO! It is YOUR job!

    Me: OK... *walked round the till, manouvred round people, stood right NEXT to him, got 3 cans and walked round back behind my till*

    SC: Now THAT wasn't so hard, was it?

    Me: Have a nice day.


    My First £50 note

    I'd just got back off a break and I had had a new float put into my till. The floats are £50 in £5 notes, £1 coins and some change. The first customer I had wanted to pay with a £50 note, and said he had nothing else (remember this part!)

    Me: I don't have the cash in my till to break the note, but I can get a supervisor to get you some if you wish.

    SC: THIS IS DISGUSTING! I'll wait but I hope you know I'm not happy!

    Supervisor D came, got the change, and asked for the note to check it. The customer pulled out the £50 AND a load of £20 notes and £10 notes

    You Don't Know What You're Talking About!

    A woman came up to me and asked where some tablets were. I took her to the section and looked, but there were none on the shelf. I said she could try again later in the week if she wished. This was the response I got.

    SC: You obviously don't know what you're talking about so go away, you're of no help!



    I'm Returning It But I Want To Keep It!

    A man came to the store to return a belt, and he had no receipt. He wanted to exchange the belt, not get a refund. English was not his first language either.

    Co-Worker B: Do you have a receipt?

    SC: I do not need a receipt! You stupid!

    Me: Sir, she is not stupid, now what is the problem?

    SC: I want to swap! Wrong size! Swap it now!

    Me: OK... *took the belt from him and walked him to the belt section*

    SC: *swiping for the belt* GIVE! Is mine!

    Me: SIR! It is not yours seeing as you are swapping it, now there is your selection of belts.

    He snatched a belt off the hook and left.

    Put My Make-Up Back!

    I'd been given the responsibility of arranging the toy section (part of me said "SQUEE" and the other part said "oh no you're gonna go into overdrive" - I have OCD and I must organise things in a certain way) and I was stood there with a set of pegs and an assload of boxes when this woman came up to me.

    SC: Oi! You! Are you gonna put this lip gloss back for me or am I going to have to walk all the way round and put it back myself? (we were talking less than 7 aisles here)

    Me: I'll put it back.

    This has happened to one of my other co-workers before, in fact I'm sure it was the same woman. I longed to hook her to one of the pegs and fasten her to the wall.

    Oh Come On, Do You Think I'm Going To Kill Myself?

    Our policy is that we cannot sell more than 3 sets of medication containing paracetamol to anyone for legal reasons. Of course, people aren't happy about this and nearly always repeat the following to me:

    "I'm not going to kill myself just let me have them"

    This always angers me - first off, my cousin killed himself by overdosing on painkillers; second, it is my job to make sure limits are stuck to; and thirdly, the sheer IGNORANCE of that statement is enough to make me hate you!

    Ooops! Looks Like You Have Some Work To Do Now!

    I'd just tidied up the beauty aisle, which contains shampoo, conditioner, make up, shower gel, razors, hair products, soap, etc etc. All of a sudden I hear a noise, I turn around, and this woman has knocked over ALL the shampoo on one section. Instead of apologising or helping me to pick them up, she says:

    "Ooops! Now you can do some work instead of standing about doing nothing!"

    Then she CLICKED her fingers at me!

    And people wonder why I want to quit?!

    On to the sightings now. One took place on the bus while me and my fiance were going to visit my fiance's father, and the other took place when I went to the cinema to see Toy Story 3.

    How Dare You Make Me Walk 2 Metres!

    So, this woman flagged down the bus, and because a car was parked halfway in the bus stop, the bus had to stop short of the woman to stop the bus hitting the car. She shouted something and shook her head, then got on the bus and started berating the driver, saying he was useless, lazy and stupid. I was very cranky because I'd just finished work, and I couldn't stop myself saying something.

    Me: I'm sure he's VERY sorry that he didn't hit the car to save you walking two metres! Leave him alone he's doing his job as best he can!

    Woman: His job is to make my travel easy, not to complicate it!

    Me: You had to walk 2 metres, it's hardly difficult is it? Leave the poor man alone I bet he's sick of being shouted at and disrespected by people like YOU all day! Now will you please sit down so we can all get to where we want to go and so this poor driver can go home to his family!

    She sat down and only muttered for about 5 minutes after that.


    Apparently Some People Don't Have To Queue!

    So, me and the fiance were queueing to buy our tickets for Toy Story 3, and the nice clerk called us forward and out of nowhere this 30-something year old man came rushing up from out of nowhere and cut straight in front of us, completely bypassing the huge line.

    Man: Right I want a ticket for Toy Story 3, a large Coke and a large popcorn (no please or thank you, by the way!)

    Clerk (to me): I'm so sorry I'll be right with you.

    Me: It's ok, I guess SOME PEOPLE DON'T KNOW HOW TO QUEUE!

    That earnt me a death glare from the man, which I returned in full. He paid (with a £50 note I might add) and went into the cinema. Me and my fiance paid for our tickets without a problem and talked to the very nice clerk, then went and enjoyed Toy Story 3.

    So...that was my 2 days folks!

  • #2
    Wow, what a completely horrible day. That second person was just an a-hole! They shouldn't have the right to not let you quit. It's your decision.

    Comment


    • #3
      Quoth jjc927 View Post
      They shouldn't have the right to not let you quit. It's your decision.
      The grass is always greener.
      Thou shalt not take the name of thy goddess Whiskey in vain.

      Comment


      • #4
        Quoth jjc927 View Post
        Wow, what a completely horrible day. That second person was just an a-hole! They shouldn't have the right to not let you quit. It's your decision.
        I've been told by my parents they'll make me homeless if I quit - even though I can afford to pay rent and stuff until I find another job.

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        • #5
          wow, an asshole filled day. here's some chocolate and other goodies.
          look! it's ghengis khan!
          Sorry, but while I can do many things, extracting heads from anuses isn't one of them. (so sayeth the irv)

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          • #6
            Quoth Miss_Stress View Post

            Ooops! Looks Like You Have Some Work To Do Now!

            I'd just tidied up the beauty aisle, which contains shampoo, conditioner, make up, shower gel, razors, hair products, soap, etc etc. All of a sudden I hear a noise, I turn around, and this woman has knocked over ALL the shampoo on one section. Instead of apologising or helping me to pick them up, she says:

            "Ooops! Now you can do some work instead of standing about doing nothing!"

            Then she CLICKED her fingers at me!
            I used to have fantasies when things like that occurred when I worked retail, that these people would tromp home, settle themselves down into a chair, put up their feet and happen to glance out their window just to see me finishing off gleefully dumping out the garbage bins all over their pristine yards. But than again, half of them are likely slobs to begin with, so, not much of a change for them.

            Hope you experience a wonderful day instead soon! -crosses fingers-
            Okay everyone, lets all point and laugh at him right about....

            Now.

            Comment


            • #7
              The clicking of the fingers? ARE YOU KIDDING ME? That would be the absolute LAST straw for me. I am truly amazed you held it together. That lady needed some straightening out, I must say.

              There's gotta be something one could do in that sitch and not get in trouble. Like laugh as hard as you can and say "Good one!" and when you're complained about, say, "I honestly thought she was making a joke. Surely I should laugh when the customers are making friendly jokes, right?"

              Oh, I understand OCD. I am afflicted with a similar anxiety disorder, and certain things irritate me so much (like zones being messy the least little bit), and I believe that because of it, I've also learned how to be more patient than I would have been. Unfortunately, that's also repression--what fun, eh? (Not on meds.) So, the clicking thing--just the fact that you wrote about it annoys me so much I want to cry. It's like....ugh, not gonna give you TMI.

              I'm sorry about your day, and I'm glad you can use that repressed reaction form work to unload on SC's you see in public. Only society can teach them manners. That's what we're for.

              Comment


              • #8
                Quoth Can I Help Your A$$? View Post
                The clicking of the fingers? ARE YOU KIDDING ME? That would be the absolute LAST straw for me. I am truly amazed you held it together. That lady needed some straightening out, I must say.
                Unfortunately I am deadly serious about that, and I do not know how I managed to keep my temper to be honest. Retail workers are not dogs or slaves, they are people, and the sooner the general public wakes up to that the better as far as I'm concerned. Sorry it upset you by the way

                Comment


                • #9
                  I can't believe how many people couldn't walk two feet to save their life. It's a wonder they didn't honk their car horns from outside and demand you shop for them. How pathetic. Those people must lead some miserable joyless lives, that's for sure!
                  !
                  "For truth is always strange; stranger than fiction." -- Lord Byron

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                  • #10
                    Oooooooooo, I HATE when people accuse us of standing around doing nothing!! I did more in my short shift today than shampoo lady will do all week, I'm sure.
                    "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

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                    • #11
                      I quit a job at a supermarket for the same exact reason.

                      People seriously treat animals with more dignity. The sheer amount of EW's, utter lack of humanity, and mind boggling levels of laziness are astounding. Also the complete and utter waste, of people leaving perishable items around the store randomly such that by the time I find them its always become putrid.

                      These are people who need help out to their car (they bought a single carton of eggs and demanded it be doubled bagged) just so that they can continue to chat on their cell phone. So I follow them like a slave, carrying that double bagged carton of a dozen eggs, then put it in their car, and then trundle back for the next EW to be waited on like she was the queen of fucking England.


                      (Note: If the actual Queen did visit I'd be more than happy to help her out! )

                      Comment


                      • #12
                        Quoth Hyndis View Post
                        People seriously treat animals with more dignity. The sheer amount of EW's, utter lack of humanity, and mind boggling levels of laziness are astounding.
                        I'm only quoting a little bit, but I agree completely with ALL of your post. It's so true, we're treated worse than the lowest animal in the food chain sometimes. I've been in that hell hole now for just over 2 years, and even now I'm shocked by people and their behaviour, and don't even get me started on the way they speak to us! The worst part of my job is that we have no security - the (predominantly female) staff are the security against all shoplifters - WE have to chase them and catch them, so I'm expected to endanger my life for a company who won't even pay us above the minimum wage, and expect us to put up with being treated like animals.

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                        • #13
                          Quoth Miss_Stress View Post
                          ...I turn around, and this woman has knocked over ALL the shampoo on one section. Instead of apologising or helping me to pick them up, she says:

                          "Ooops! Now you can do some work instead of standing about doing nothing!"

                          Then she CLICKED her fingers at me!
                          What! The! Hell?! Seriously, what kind of mindset do you have to have to assume that retail workers are just slave robots performing for your own amusement?! Of course, if someone puts a dish in the wrong spot in her home, she'll rip them a new one, but she's free to knock stuff off shelves in a store?!

                          Good grief, just trying to think down to her level is giving me a headache. I am so sorry you had to deal with her. She'll get what's coming to her, but not soon enough, unfortunately.

                          And I am really sorry you can't quit your job. Parents can be so unreasonable.
                          I don't have an attitude problem. You have a perception problem.
                          My LiveJournal
                          A page we can all agree with!

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                          • #14
                            Yes XCashier, I am very fed up at this moment in time I have to work a 10 hour shift tomorrow as well, and to be honest I want to cry just thinking about it.

                            Comment


                            • #15
                              Quoth Miss_Stress View Post
                              The first customer I had wanted to pay with a £50 note
                              I have to admit that when I happen to have a high-value note I tend to try to use it as soon as possible, especially in a supermarket or another "big" shop - as I assume that they'd have a higher chance to have the change. Still - I try not to *demand* it... and if I really only have a £50 note, well, I understand that you might not have the change...
                              Mah.
                              Quoth Miss_Stress View Post
                              SC: Oi! You! Are you gonna put this lip gloss back for me or am I going to have to walk all the way round and put it back myself? (we were talking less than 7 aisles here)
                              ...sometime you miss even those who'd drop the stuff they changed their mind about just anywere, right?
                              Quoth Miss_Stress View Post
                              Our policy is that we cannot sell more than 3 sets of medication containing paracetamol to anyone for legal reasons. Of course, people aren't happy about this and nearly always repeat the following to me:
                              "I'm not going to kill myself just let me have them"
                              Although I do not fully understand the policy (that apparently most if not all shops in the UK follow), I don't understand how people can think that an employee is allowed to break policy. I'd get it more if they asked to "speak to a manager" in order to have an exception made for them (which most likely wouldn't happen, but still)...
                              FABRICATI DIEM, PVNC

                              You're not a unique snowflake unless you create your own mould (Raps)

                              ***GK, Sarcastro, Lupo, LingualMonkey, BookBint, Jester, Irv, Hero & Marlowe fan***

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