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NO! This is a GAS STATION. You just so happen to be able to buy your cellphone minutes here. All I know how to do is type in a code, tell the machine you want 20 dollars of a certain type of phone minutes and then scan the barcode that comes out.
This guy doesn't get it.
He comes up with one of our "just for show" cards. It is a Roost Mobile thing, it says you can get 20, 30, or 50 dollars of minutes. He simply hands it to me.
Me: Which dollar amount would you like?
SC: I want this card.
Me: Yes, this is just display, which one?
SC: Thirty.
Me: Okay. *calls out to CW for her to come up to help with customers*
SC: Why's she need to come up here?
Me: Because these take forever to print and there's a line.
SC: Oh, haha, I thought you might say you didn't know how to do them.
Me: These are easy, they just take a long time.
SC: Okay good.
Me: 31.80.
SC: What? Why is there a 1.80?
Me: I dunno, some of them do that. That's just the way it rings up.
SC: Well that's stupid, I want to know why.
Me: And I wish I could tell you.
SC: You guys should really know more about this stuff.
Me:
Right.
He pays and leaves. He comes back two hours later and is trying to figure out why his minutes aren't working.
SC: It's not working, they say there's a code I have to put in, let me see the card I gave you.
Me: Sir, the card is useless, it's for SHOW, this isn't a global phonecard, the printout is all you need, there is a PIN number on it that you type in.
SC: Let me see the card!
Me: *hands him the stupid paper thing THAT NEVER SHOULD HAVE BEEN INVENTED*
SC: Now there should be a code on the back.
Me: ..........PIN NUMBER. *points to the PIN on the printout*
SC: So this is all I need?
Me: Yes.
SC: Okay lemme go try this again.
Another hour goes by and he's been sitting in our eating area making a fuss over this. He comes up to my register again.
SC: Okay, I don't know what this means, I can't get this to work.
Me: *sigh* Sir, I'm not a phone provider, I don't service these, is the phone store open?
SC: No, it's SUNDAY, they're already closed by now, just listen to what this phone is saying! Fix it!
Me: Sir I do NOT service phones, I sell these phone cards but that's IT, I have no training in this.
SC: *ignores me and puts his phone on speaker* Now listen to this, it wants me to do this stuff, I don't understand what it means. Can you understand what this means? I mean, come on.
Me: ....................Sir, there is a line behind you.
SC: *is listening to his phone rattle on.*
Me: Sir.....
SC: Well I think it means I have to buy more minutes to activate it. I think I need 40 or more. Well can I get 10 dollars? Will this work?
Me: They come in 20, 30, or 50.
SC: So there's NO POSSIBLE WAY to get just ten?
Me: .......no.
SC: Oh...well...then I GUESS I'LL JUST HAVE TO TAKE TWENTY. Since you won't give me 10.
Me: Okay! Fine, 20 dollars of Roost Mobile then?
SC: I guess. Will this fix it?
Me: *ignore* Here you go, thank you, CAN I HELP WHO'S NEXT?!
This guy doesn't get it.
He comes up with one of our "just for show" cards. It is a Roost Mobile thing, it says you can get 20, 30, or 50 dollars of minutes. He simply hands it to me.
Me: Which dollar amount would you like?
SC: I want this card.
Me: Yes, this is just display, which one?
SC: Thirty.
Me: Okay. *calls out to CW for her to come up to help with customers*
SC: Why's she need to come up here?
Me: Because these take forever to print and there's a line.
SC: Oh, haha, I thought you might say you didn't know how to do them.
Me: These are easy, they just take a long time.
SC: Okay good.
Me: 31.80.
SC: What? Why is there a 1.80?
Me: I dunno, some of them do that. That's just the way it rings up.
SC: Well that's stupid, I want to know why.
Me: And I wish I could tell you.
SC: You guys should really know more about this stuff.
Me:
Right.He pays and leaves. He comes back two hours later and is trying to figure out why his minutes aren't working.
SC: It's not working, they say there's a code I have to put in, let me see the card I gave you.
Me: Sir, the card is useless, it's for SHOW, this isn't a global phonecard, the printout is all you need, there is a PIN number on it that you type in.
SC: Let me see the card!
Me: *hands him the stupid paper thing THAT NEVER SHOULD HAVE BEEN INVENTED*
SC: Now there should be a code on the back.
Me: ..........PIN NUMBER. *points to the PIN on the printout*
SC: So this is all I need?
Me: Yes.
SC: Okay lemme go try this again.
Another hour goes by and he's been sitting in our eating area making a fuss over this. He comes up to my register again.
SC: Okay, I don't know what this means, I can't get this to work.
Me: *sigh* Sir, I'm not a phone provider, I don't service these, is the phone store open?
SC: No, it's SUNDAY, they're already closed by now, just listen to what this phone is saying! Fix it!
Me: Sir I do NOT service phones, I sell these phone cards but that's IT, I have no training in this.
SC: *ignores me and puts his phone on speaker* Now listen to this, it wants me to do this stuff, I don't understand what it means. Can you understand what this means? I mean, come on.
Me: ....................Sir, there is a line behind you.
SC: *is listening to his phone rattle on.*
Me: Sir.....
SC: Well I think it means I have to buy more minutes to activate it. I think I need 40 or more. Well can I get 10 dollars? Will this work?
Me: They come in 20, 30, or 50.
SC: So there's NO POSSIBLE WAY to get just ten?
Me: .......no.
SC: Oh...well...then I GUESS I'LL JUST HAVE TO TAKE TWENTY. Since you won't give me 10.
Me: Okay! Fine, 20 dollars of Roost Mobile then?
SC: I guess. Will this fix it?
Me: *ignore* Here you go, thank you, CAN I HELP WHO'S NEXT?!
. Sounds like he needs a service plan for his brain.
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