In our pharmacy the flood damaged floor has still not been fixed and it happened back in September. We had the area manager come and check it but all he did was bascially enough to cover his ass from being sued. This is black and yellow hazard tape across the sagging floor boards, A sign that says 'Dangerous flooring: please do not enter this area'. I've posted before about various customers going in there still but this one just wins the prize
I was over by the damaged area re stocking the first aid section when a lady passes me heading towards the dangerous area. There is NOTHING down there for customers. It leads to the staff only area. She gets to the sign just as I call out ' Ma'am that area is dangerous and also Staff only' and KICKS the sign a good foot along the floor and marches across the floor boards, trips then huffs and glares at me. I keep as calm and polite as I can and say 'The sign you kicked clearly states the danger' She storms back to me and barks that she wants the toilet. I explain that our (Tiny village pharmacy) has no toilet, the staff have to cross the road to the public toilets.
If she had fallen through those floor boards she would have really hurt herself >_< Why do customers never listen to advice looking after their own safety
I was over by the damaged area re stocking the first aid section when a lady passes me heading towards the dangerous area. There is NOTHING down there for customers. It leads to the staff only area. She gets to the sign just as I call out ' Ma'am that area is dangerous and also Staff only' and KICKS the sign a good foot along the floor and marches across the floor boards, trips then huffs and glares at me. I keep as calm and polite as I can and say 'The sign you kicked clearly states the danger' She storms back to me and barks that she wants the toilet. I explain that our (Tiny village pharmacy) has no toilet, the staff have to cross the road to the public toilets.
If she had fallen through those floor boards she would have really hurt herself >_< Why do customers never listen to advice looking after their own safety
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