This lady was definitely a character. She wasn't a SC, but she was an oddball to say the least. This is back when I was taking calls for the big orange Jack.
Me=duh
WL-Weird Lady
Me: Thank you for calling Jack Wireless, my name is Osaka, how can I help you?
WL: How many minutes do I have?!
Me: Let me check for you! *checks minutes* You have 500 minutes left ma'am
WL: What about my rollover?!
Me: Uh, you don't have any rollover minutes (She was on a plan that did not include rollover minutes.)
WL: Damn straight! Thats because those goddamned Mormons STOLE THEM!
Me: *pause* Excuse me?
WL: The MORMONS are STEEEEEEEEEEEAAAAALLLLING my rollover minutes! When they come to your house, they get your cell phone number and then call, pretending to be you! Then they transfer your rollover minutes to their main mormon account!
Me: But ma'am, your plan does have rollover minutes.
WL: Thats because the Mormons STOLE THEM!
Me: Well, I can file a ticket on that if you want?
WL: Good! And make sure you put in there that those damned Mormons stole my rollover! *click*
Needless to say...I didn't fill out a ticket for her. She never called back in about her rollover either.
Me=duh
WL-Weird Lady
Me: Thank you for calling Jack Wireless, my name is Osaka, how can I help you?
WL: How many minutes do I have?!
Me: Let me check for you! *checks minutes* You have 500 minutes left ma'am
WL: What about my rollover?!
Me: Uh, you don't have any rollover minutes (She was on a plan that did not include rollover minutes.)
WL: Damn straight! Thats because those goddamned Mormons STOLE THEM!
Me: *pause* Excuse me?
WL: The MORMONS are STEEEEEEEEEEEAAAAALLLLING my rollover minutes! When they come to your house, they get your cell phone number and then call, pretending to be you! Then they transfer your rollover minutes to their main mormon account!
Me: But ma'am, your plan does have rollover minutes.
WL: Thats because the Mormons STOLE THEM!
Me: Well, I can file a ticket on that if you want?
WL: Good! And make sure you put in there that those damned Mormons stole my rollover! *click*
Needless to say...I didn't fill out a ticket for her. She never called back in about her rollover either.
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