do you really want to piss off the person doing your research?

[depechemodefan]

There's a woman I complained about http://www.customerssuck.com/board/s...ad.php?t=55156 who requests a lot of obituaries.

Every month she sends 5 requests for obituaries. She used to ask more but we finally told her 5 a month.

In June I accidently shreded her requests. I told my super right away, and an email was sent to the woman. I guess super told her that the requests were accidently shreded. And an aside, 3 of the requests were requests she made before, where we did not find the obits.

So this month (she sent it at the end of last month; the requests tend to arrive just on the first of the month or last day of the previous month) she sends her requests and adds a sticky note. First reading it, I though it said, "please do not xxxx obits. ok?" "xxxx" was written oddly, like she realized she misspelled it and tried to correct it. First letter looked like a 'j' going through a 'u'. I thought one letter was an 'h', last letter looked like a 'd'.

I finally figured out it said, "please do not shred obits. ok?"

Thanks for rubbing it in, bitch. Heck, our super gave you free obits because of the accidental shreding.

I wanted to send a note saying, "thank you for reminding us you are a crazy person who thinks us finding your dead relatives for cheap is how we make our money, considering we are a public library and don't need your stupid $3 an obit."

Or something like that.

[MoonCat]

Isn't there an office of vital statistics she could bother instead of you?

[depechemodefan]

vital statistics only give info. like date of death or a death certificate. This past request from this woman had one obit with just month and date. It will take some work to get the full date of death.

[looney_librarian]

We had a woman like that at the university library where I worked. She thought we were her personal assisstants or something. We were finally told by our supervisor to tell her that we were always busy with other things and could not help her find what she was looking for.

[depechemodefan]

We had a woman like that at the university library where I worked. She thought we were her personal assisstants or something

You know, I wonder about name-brand authors. Sometimes I see in the "Acknowledgments" section that some will thank a library. I wonder if authors like that just call up with one or two easy things to look up, or they act like looney_librarian's female customer?


Update on this mother of dogs. Aug. 2, a Mon., we received her requests. Sat, Aug. 7 the bitch calls us, wanting to know the status of her obits I hate her. One request wasn't a complete date and the other had a complete date but "Mrs. Smith". Could she not wait? No? Then she should go screw herself. I finished th 5 obits on Mon. and she paid yesterday.

Oh, I finally got a chance to show my super the note (please do not shread obits, OK?). The super thought "shread" was "send" and when I told her what it really said she laughed, like it was cute. Why couldn't the super just have said, "that bitch"?

[MoonCat]

vital statistics only give info. like date of death or a death certificate. This past request from this woman had one obit with just month and date. It will take some work to get the full date of death.

She sounds like a PITA.