A guy called Super rates hotel 800 line. They are based in Canada. I LIKE my call center, they're freaking PLEASANT. The guy they had to deal with who then called the NEAREST Super 8.. is anything BUT pleasant. Jerkface...
Me: *Spiel about thanking you for calling and asking how the hell can I help you?*
Guy: Your 800 number is bullshit.
Me: *blinks* Okay.. Um sir, this is the actual hotel, I'm not the call center.
Guy: Well your call center has immigrants working who are taking our jobs..
Me: *stopping the rant* Sir, the call center is in CANADA. They're not immigrants. They live in Canada and work in Canada.. The call center setup was cheaper and easier to run than here, though there are a few national centers here in the states.
Guy: They speak funny, the guy hung up on me when I called him a prick for the rate he quoted.. and now you're being a fucking cow and not helping.
Me: You haven't asked or said anything I can help with.
Guy: You didn't ask if you could help me! You're just a bitch!
Me: I did ask, at the beginning of the call.
Guy: Your boss is a cunt..
Me: *Before he can say anything else* And with that sir, I bid you goodnight. I'm not listening to you insult my boss or me as I'm sure was about to come, have a NICE night. -click-
He's called back 3 damned times. DUDE, I'm NOT the damned call center and EVERYONE on of us, at the call center or the actual hotel, has the right to hang up. Hell, I should have when you started but I was HOPING you'd get to a damned point!
Me: *Spiel about thanking you for calling and asking how the hell can I help you?*
Guy: Your 800 number is bullshit.
Me: *blinks* Okay.. Um sir, this is the actual hotel, I'm not the call center.
Guy: Well your call center has immigrants working who are taking our jobs..
Me: *stopping the rant* Sir, the call center is in CANADA. They're not immigrants. They live in Canada and work in Canada.. The call center setup was cheaper and easier to run than here, though there are a few national centers here in the states.
Guy: They speak funny, the guy hung up on me when I called him a prick for the rate he quoted.. and now you're being a fucking cow and not helping.
Me: You haven't asked or said anything I can help with.
Guy: You didn't ask if you could help me! You're just a bitch!
Me: I did ask, at the beginning of the call.
Guy: Your boss is a cunt..
Me: *Before he can say anything else* And with that sir, I bid you goodnight. I'm not listening to you insult my boss or me as I'm sure was about to come, have a NICE night. -click-
He's called back 3 damned times. DUDE, I'm NOT the damned call center and EVERYONE on of us, at the call center or the actual hotel, has the right to hang up. Hell, I should have when you started but I was HOPING you'd get to a damned point!
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