That's not a minor change...

[Seraph]

Short and sweet. I'm still dealing sadly with some of the suckitude from the rather long thread I had a couple weeks ago...will have an update to that soon.


This one however, is interesting. A client asks me how much it is to swap out a prize image on his site.

Seraph: Just one prize, right? And over there where it will be isolated from the rest of the image?

SC: Yeah

Seraph: If its only ONE prize, and its in that specific spot, it'll only be $1 to fix it.

SC: Great!

Seraph: Ok, so what do you want there instead?

SC: That's great

Seraph: Glad you like the price. Do you know what you want in place of the current prize?

SC: Yep!

<I wait an admittedly awkward three whole minutes>

Seraph: ....Can you tell me what you want there?

SC: Oh, sure!

<Three MORE minutes pass>

Seraph: Um....I need you to tell me what you want, so I can swap it out.

SC: Oh, I haven't decided yet!

Seraph:


So I end up waiting TWO DAYS for him to finally tell me what he wants. All of a sudden, while I'm in the middle of working on a different project, I get a message from the client with four images attached. Wait, four?

Seraph: Hey, got your message. Why did you send me four images?

SC: Oh, because I want that prize there switched out, and that one in there, and those two there changed. I'll send you the dollar right after you're done.

Seraph: You realize that the dollar charge was for changing one prize, in an isolated spot. You're asking for me now to edit a photo where I will need to add perspective to the prize, proper shading, etc etc.

SC: Oh....how much is that gonna be? $2

Seraph: I'll do it for only $6.

SC: OMG!! Well...I guess I'll have to be ok with that then. Switch out those images!


I mean, seriously...I made sure I was crystal clear what the first quote entailed, and he still took it as "Will Change ANYTHING In Regards To It For A Dollar".

I really, really freaking need to break out of this industry of sites. Badly. ><

[Imprl59]

Don't you love how they do that! My customers just love to say "oh while you are here can you......" I try to accomodate them best I can but I make my schedule for the day based on what they told me thehy wanted, not what it turns out they really wanted so I end up having to reschedule them or someone else.

I hope the $1 was just a random number you made up and not the actual charge!

[Seraph]

....Erm...it was the actual charge. ><

[KiaKat]

Those stupid $7 scripts have destroyed that industry. Get out now. Go find a bunch of customers outside the field, and start working with them.

[Seraph]

I'm trying my darndest to.

I'm not really sure how to break out, but I'm probably just going to set aside a couple of weeks sometime soon to work on broadening my portfolio....aka making a bunch of fake site designs. Right now, my folio is swamped with just tons and tons of designs for that specific industry, and it's torpedoing my chances with "real" clients.