Yesterday, the Electronics associate was helping a customer find something in another department. (A manager had asked him to). A woman came up to the counter while he was gone.
SC: What's your best deal on a 42 inch TV?
Me: best deal? (I had no idea what she was asking? If she meant which one was the cheapest, etc..)
SC: Yea, there's one there with a tag that says $548 but...I didn't know...
Me: (She said nothing else after that) are you asking if there's a cheaper price?
SC: yea...
Me: If it was on sale there'd be a tag with the sale price, so the price on the tag is what it is.
SC: (loudly and angrily) Yeah, Whatever, Thanks. (she stomps off and as she's walking away I hear her say, still loudly, just not to anyone in particular) That's not even what I was asking, stupid.
It took me awhile to figure out what she was asking, but I eventually found out there was a tv with the normal price tag underneath it, but also had a sticker stuck to it with a more expensive price. She wanted to know if the cheaper price was correct. It's a legitimate question, and I do feel a little foolish for not realizing it, but am I wrong in thinking there was suck on her part for the attitude?
SC: What's your best deal on a 42 inch TV?
Me: best deal? (I had no idea what she was asking? If she meant which one was the cheapest, etc..)
SC: Yea, there's one there with a tag that says $548 but...I didn't know...
Me: (She said nothing else after that) are you asking if there's a cheaper price?
SC: yea...
Me: If it was on sale there'd be a tag with the sale price, so the price on the tag is what it is.
SC: (loudly and angrily) Yeah, Whatever, Thanks. (she stomps off and as she's walking away I hear her say, still loudly, just not to anyone in particular) That's not even what I was asking, stupid.
It took me awhile to figure out what she was asking, but I eventually found out there was a tv with the normal price tag underneath it, but also had a sticker stuck to it with a more expensive price. She wanted to know if the cheaper price was correct. It's a legitimate question, and I do feel a little foolish for not realizing it, but am I wrong in thinking there was suck on her part for the attitude?
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