The Lazy:
Customer calls to ask if their ad for puppies is still running. I look it up, tell him, no, it expired yesterday, offer to get it started again, however, the soonest would be Monday.
This starts the litany of complaints from Mrs SC in the background: OH NOES WE MISSED THE WEEKEND!! Yes, you did. WHY DIDN'T YOU CALL US? We do this as a courtesy when we can, meaning when we're not swamped with incoming calls. WE'RE LOSING A WEEK! Um, no, the ad will start Monday. Three days from today. You've been placing ads for months, you're selling dogs for profit...why can't you keep track of your own business? Is it that hard to make a note on a calendar?
The clueless:
A customer called to ask us to send him a copy of the 13 photos he just uploaded to his ad online. OK, Skippy, listen carefully: If you just uploaded them, YOU'VE ALREADY GOT THEM.
Customer calls to ask if their ad for puppies is still running. I look it up, tell him, no, it expired yesterday, offer to get it started again, however, the soonest would be Monday.
This starts the litany of complaints from Mrs SC in the background: OH NOES WE MISSED THE WEEKEND!! Yes, you did. WHY DIDN'T YOU CALL US? We do this as a courtesy when we can, meaning when we're not swamped with incoming calls. WE'RE LOSING A WEEK! Um, no, the ad will start Monday. Three days from today. You've been placing ads for months, you're selling dogs for profit...why can't you keep track of your own business? Is it that hard to make a note on a calendar?
The clueless:
A customer called to ask us to send him a copy of the 13 photos he just uploaded to his ad online. OK, Skippy, listen carefully: If you just uploaded them, YOU'VE ALREADY GOT THEM.
Comment