Today a woman and her children came up to my counter to order some pizza. We have a glass wall about neck high (more to function as a sneeze guard than anything) - one of the panels is really loose and can come crashing down really easy. Yeah I know, it needs to be fixed.
Well lo and behold, one of her *things, er, kids, is trying to pull himself up on it! I immediately stopped what I was doing and told both of them "I'm sorry, but that panel is VERY loose, he needs to get off of that immediately, I don't want him to get hurt". The boy immediately stopped, gave me a nasty look, and went off to sulk - she apologized and said that he listens to strangers, but not always to her. I thanked her and also apologized and told her I just don't want him to get hurt. Hey, might as well be diplomatic about it.
She was nice about it, and I tried to be polite about it. I've knocked that panel loose before just wiping it down (thankfully I caught it before it hit the floor when that happened!)
Another customer today was a little short and kept grabbing on to the same glass panel. I didn't say anything to her, but I made sure she saw me getting the windex out before she walked off, and immediately started cleaning her damned fingerprints off of it before she had even walked off. Hello passive aggressive, but she was being a total bitch to me.
edit: ergh, I'm a pretty offensive person in general
Well lo and behold, one of her *things, er, kids, is trying to pull himself up on it! I immediately stopped what I was doing and told both of them "I'm sorry, but that panel is VERY loose, he needs to get off of that immediately, I don't want him to get hurt". The boy immediately stopped, gave me a nasty look, and went off to sulk - she apologized and said that he listens to strangers, but not always to her. I thanked her and also apologized and told her I just don't want him to get hurt. Hey, might as well be diplomatic about it.
She was nice about it, and I tried to be polite about it. I've knocked that panel loose before just wiping it down (thankfully I caught it before it hit the floor when that happened!)
Another customer today was a little short and kept grabbing on to the same glass panel. I didn't say anything to her, but I made sure she saw me getting the windex out before she walked off, and immediately started cleaning her damned fingerprints off of it before she had even walked off. Hello passive aggressive, but she was being a total bitch to me.
edit: ergh, I'm a pretty offensive person in general

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