I receive a call on monday from an old guy who wants to sell some John M(a?)cDonald paperbacks. I tell him we'd give him a buck a piece for the ones that are in good shape. He say that they are all in good shape.
Yesterday he brings them in (loose in a plasitc bag, I've posted my theory on how the container telegraphs the quality of the books previously). The boss was at the counter with me and we both are trying to weasle out of dealing with this guy and foist hm on the other, while not letting this guy know what was going on. With him being the boss and me being the employee, guess who had to deal with the guy.
Well, the vast majority of them were beat to hell, creased spines and covers, covers partially torn off and a lot of general wear. I pick out the five (out of about 50) that are sellable and offer him the five dollars. He gets pissed, grabs the five that I wanted, puts them into the bag and storms out.
As soon as he is out the door the boss says something to the effect of "I knew that was going to happen.". I reply with something like "He told me that they were in good shape on the phone. He's got no grounds to get pissed about when I go by what I see instead of what he told me." and the boss snickers.
About 20 minutes later he calls and the boss picks up. The same guy starts to rant and the boss hangs up. I wish I'd answered because I believe a good portion of SC are S is because they get no feedback and just don't know any better.
Yesterday he brings them in (loose in a plasitc bag, I've posted my theory on how the container telegraphs the quality of the books previously). The boss was at the counter with me and we both are trying to weasle out of dealing with this guy and foist hm on the other, while not letting this guy know what was going on. With him being the boss and me being the employee, guess who had to deal with the guy.
Well, the vast majority of them were beat to hell, creased spines and covers, covers partially torn off and a lot of general wear. I pick out the five (out of about 50) that are sellable and offer him the five dollars. He gets pissed, grabs the five that I wanted, puts them into the bag and storms out.
As soon as he is out the door the boss says something to the effect of "I knew that was going to happen.". I reply with something like "He told me that they were in good shape on the phone. He's got no grounds to get pissed about when I go by what I see instead of what he told me." and the boss snickers.
About 20 minutes later he calls and the boss picks up. The same guy starts to rant and the boss hangs up. I wish I'd answered because I believe a good portion of SC are S is because they get no feedback and just don't know any better.
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