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  • #1

    An Annoying 10 year old

    I REALLY wish parents did not think it was cute or amusing to put an 8 or 10 year old on the phone to order (esp at 11pm)

    Me - going very very grey and pulling my hair out
    YC - young "customer"

    phone rings around 11pm and I answer
    Me - openning spiel + Will this be for carryout or delivery?
    YC - (very very young sounding voice) Delivery please
    Me - Mya I have your phone number please?
    YC - 123 <silence>
    Me - OK may I have your phone number please?
    YC - 123 <silence>
    Me - May I have your phone number please?
    YC - 123 <silence>
    Me - (trying NOT to show my annoyance) May I HAVE your FULL phone number PLEASE??
    YC - OH 123-456-4567

    IS IT really so hard to give me your FULL number?????


    One more BIG bill rant

    Yes I have ranted too many times about this very subject but on Wed. night it reached an epic level.

    I am not kidding when I say for the first 3 or so hours of my shift every 3d phone call involved someone trying to use a large bill ($50 or $100) to pay for a small order. WHY WHY WHY???????

    I am NOT a flippin bank and NO I CAN NOT pull money outta my ass.
    Last edited by Racket_Man; 09-04-2010, 09:12 AM.
    I'm lost without a paddle and headed up SH*T creek.
    -- Life Sucks Then You Die.

    "I'll believe corp. are people when Texas executes one."
    Tags: None
  • #2
    Yessssss. I hate when they put the kid on the phone. And more often than not while the kid is rambling on trying to describe the super cool "rocket thing with the things" i can hear them talking to the parent in the background.

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    • #3
      I can relate, although its not with anyone on the phone.
      At the movie theatre I constantly have to put up with idiot customers who let their kids pay for their own food with their own money, and this always ALWAYS happens when we seem to be busy. They take forever to order, they give me alot of change, and the bills are crumpled up. One time I had a kid who didn't have enough money to pay and a very big line behind him and his parents. You'd think the parents would show consideration for the others in line and just give the kid the rest of the money. Oh that's right, most customers don't know how to show consideration for others . After I kept giving them a certain look, they finally did.

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      • #4
        Oooh, crumpled money. That was a peeve of mine as a cashier. I mean it's a kid, and I can forgive a kid for not knowing better. But to the parent trying to teach your child how to spend money, teach them how to do it properly. It annoys the hell out of me when you stand by, grinning and watching while little Johnnie throws a wad of bills and coins to pay for his food. Especially if that wad came out of a shoe or a damp pocket....ew. How hard is it to ask your child to unfold the bills for the nice cashier? Geez.
        A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)

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        • #5
          I hated that back at DaddyJim's...If a kid placed the order, I'd make them put the parents on afterwards anyway, just to confirm ALL of the info from the entire order, as the child would invariably get some of it wrong, even with the parents sitting right there to coach them.
          "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
          "The difference between an amateur and a master is that the master has failed way more times." - JoCat
          "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
          "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
          "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
          "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
          Acts of Gord – Read it, Learn it, Love it!
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          • #6
            Never had a kid call for anything, but occasionally I'd get a little one answering the phone. Took longer to get them to put their parents on the phone than to give the message that their book was in.
            I don't go in for ancient wisdom
            I don't believe just 'cause ideas are tenacious
            It means that they're worthy - Tim Minchin, "White Wine in the Sun"

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            • #7
              The only time I wouldn't mind if a kid was on the phone is for tech support (since half the time the kids are way more computer savvy than their parents). Other than that, no kids on the phone.
              I don't get paid enough to kiss your a**! -Groezig 5/31/08
              Another day...another million braincells lost...-Sarlon 6/16/08
              Chivalry is not dead. It's just direly underappreciated. -Samaliel 9/15/09

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              • #8
                I also hate that parents think it's so cute to have their child do the outgoing message on their voice mail. Most of the time, they don't speak clearly enough to even be able to tell if the name matches the name of the delinquent customer I am trying to contact. I really hate to leave a message if I'm not sure I have called the right number.
                "I guess they see another cash cow just waiting to be dry humped." - Irving Patrick Freleigh

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                • #9
                  Quoth Racket_Man View Post
                  I am NOT a flippin bank and NO I CAN NOT pull money outta my ass.
                  And if you could, nobody would want it.

                  Comment

                  • #10
                    Quoth freeatlast View Post
                    delinquent customer I am trying to contact. I really hate to leave a message if I'm not sure I have called the right number.
                    Not to mention, isn't there a federal law against telling anyone but the debtor that the debtor owes money?

                    At the UScan, I get the parents who stand idly by and watch the kids ring up everything, and then they go into slow burn because, "This is taking too long! Why aren't you ringing this all up for me? BLARGLE!"
                    "Ma'am (inevitably, it's Mom with the kids, sorry, it's just true), this is UScan, and you had nothing in the cart that suggested you would be having difficulty scanning. No produce, no manager markdowns. You're middle aged, not elderly (love that, as I get to call them old to their face, basically), so I see no need to step in, however, your kids are likely screwing up the order..."
                    "They scanned this twice?"
                    "Not possible, they'd have to bag it first, and then remove it and scan it again."
                    "I call murder on that!"

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                    • #11
                      Quoth freeatlast View Post
                      I also hate that parents think it's so cute to have their child do the outgoing message on their voice mail. Most of the time, they don't speak clearly enough to even be able to tell if the name matches the name of the delinquent customer I am trying to contact. I really hate to leave a message if I'm not sure I have called the right number.
                      Reminds me of this skit.

                      Luckily I've never encountered this, but getting on in my years I'm afraid it's only a matter of time.

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                      • #12
                        Quoth freeatlast View Post
                        I also hate that parents think it's so cute to have their child do the outgoing message on their voice mail. Most of the time, they don't speak clearly enough to even be able to tell if the name matches the name of the delinquent customer I am trying to contact. I really hate to leave a message if I'm not sure I have called the right number.
                        This is one of my pet peeves. It's extremely annoying. I've had to listen to ones with a very small child babbling away in baby-talk and then the parent comes on and "repeats" what the kid was supposedly saying. Cutesy crap that I don't have time for. It's even worse when the answering system sound is garbled and full of static.
                        When you start at zero, everything's progress.

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                        • #13
                          Quoth BookstoreEscapee View Post
                          Never had a kid call for anything, but occasionally I'd get a little one answering the phone. Took longer to get them to put their parents on the phone than to give the message that their book was in.
                          This reminds me of a comic strip.

                          Quoth tropicsgoddess View Post
                          The only time I wouldn't mind if a kid was on the phone is for tech support (since half the time the kids are way more computer savvy than their parents). Other than that, no kids on the phone.
                          And that reminds me of a famous comedy sketch...

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                          • #14
                            Quoth tropicsgoddess View Post
                            The only time I wouldn't mind if a kid was on the phone is for tech support (since half the time the kids are way more computer savvy than their parents). Other than that, no kids on the phone.
                            Here here! There have been times when I worked for AT&T Uverse, and DSL that I requested a youngin that might be more tech savvy, but other than that no no no.
                            Crono: sounds like the machine update became a clusterf*ck..
                            pedersen: No. A clusterf*ck involves at least one pleasurable thing (the orgasm at the end).

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                            • #15
                              I worked for AOHELL doing tech support for dial up and was at that place for 10 years, doing tech, billing and all kinds of other things... and I started with dealing windows 3.1 support and all kinds of different issues when it came to older computers.

                              While I never got the mouse as a foot pedal and cd rom drive as a coffee holder - there were so many people who were near that level of dumb, who didn't know why they wanted to be on the interenet... but they sure had to have it... I get that. And yes, people rebooting computers - or not at their computers, so they would shout to somebody across to the other floor in their house, or think we could somehow fix their issue on our end.... ugh.

                              Now doing advanced tech (relatively speaking) for wireless service.. a better class of customer, but so many call on their devices (it's all they have) when a great deal of the time we have to do things that will require them to get access to things they can't get to, or steps that require powering down their phone...

                              If it's not one thing, it's another.

                              Still, I do have a better class of customer than when I worked at my prior job.

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