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So as you know I am now working at the Lobby. I have extremely enjoyed myself thus far in my new found employment. With the exceptions of sexist old men and fucktard managers(who are now gone ^_^ ) Everyone has been very wonderful, my boss is AWESOME, my coworkers are cool, and my customers have been slowly redeeming my faith in the masses.
Until today. You see, my heart has been so blackened and shriveled when it comes to humanity that I have just begun to hate them all... recently I was beginning to think it was just Dress for Less that spurned that sort of hate... my sympathy had begun to spring anew, and I didn't wince every time a customer came to me for help. But in one foul swoop this.... "Lady" sent me back to my hateful, black hearted self.... I shall never doubt again.
Allow me to set the scene and the players.
Me- your friendly Lobby Art girl
CB- A four and five letter word begging with the letters accordingly.
I am helping put out Fall freight when I receive a page for help in the Art department. Oh goodie! I get to talk about art with people! ^_^ So I happily make my way over there and find a woman looking confused. The following ensued.
Me: Hello ma'am how may I help you?
CB: I am looking for something to seal a canvas with.
Me: Like something you could brush onto an already painted piece?
CB: Yes. My daughter uses them for stage plays and they get banged around a lot, so we want something to protect the pictures.
Me: Well short from actually getting something to put the pictures in, nothing is going to seal it well enough to save it if it gets banged around.
CB: Just show me what you do have.
Me: **takes CB to my mediums and sealants, picks up a few and enplanes their uses ** These should seal the canvas but they aren't going to protect it from damage if it gets thrashed around.
CB: Do you have any others?
Me: I'm not actually sure, let me check **I read through some labels and find a few more ((I don't use many sealants))**
CB: NO NO NO! These won't work. They are for OIL paintings can't you read?
Me: **you never told me what kind of painting it was....* I'm very sorry ma'am, what medium is the painting?
CB
(imagine that snotty higher than thou, don't you have a brain voice)) Acrylic.
Me: Oh okay. Well, I will be honest, I have never used a sealant on any acrylic painting before. Our spray coatings might work best for it.
CB: You really don't know SHIT do you. (not a question)
Me: **blink** I apologize for not being more helpful on the subject, but like I said I have never used them before so I can't attest to how well they work.
CB: SO... unless I ask you a question about something you USE, you are just completely fucking useless.
Me: *double blink... sympathy dies** It would appear that way ma'am. I do apologize again, but I would be willing to look through these sprays for you and-
CB: NO. Just leave. Thanks for NOTHING, I'll look myself.
Me: **blink blink walk away**
Now... I can understand the frustration of trying to find something and someone not being able to help you. But just because I work in the Art department doesn't mean I know EVERYTHING about art, and if I don't know something I am not going to BS an answer that might be wrong...cause then you are going to go home, try the product and be PISSED. If I don't know, I am going to tell you I don't know... if I can I will go find out for you... but I am honestly the most Art knowledgeable employee we have....hence why I am in the department. So don't get mad at me if I tell you I don't know and then proceed to try and HELP you so you don't have to look though my 40 some odd bottles of medium crap.
I don't know about the rest of the world...but when I need something like that for my art work... I research it first, find out what I need... then go and ask for that specifically. But that requires common sense and forethought... neither of which customers have.
I went and talked to my manager about this lady after the fact... CB actually made me cry. I felt so silly, my defenses against dumbfuck customers are down. But I told my manager and she actually said "God what a BITCH, don't worry Hun, if she complains I've got your side."
Creepy Old Man Bonus Story
On a side note I had a little old man yesterday evening. I asked him if he was doing alright and he leaned in to with in an inch of me. His foot was touching my foot... patted me on the shoulder and proceeded to rub my back in an almost embrace. "Oh I am doing just fine darlin' thank you so much for asking"
....I fled.
Until today. You see, my heart has been so blackened and shriveled when it comes to humanity that I have just begun to hate them all... recently I was beginning to think it was just Dress for Less that spurned that sort of hate... my sympathy had begun to spring anew, and I didn't wince every time a customer came to me for help. But in one foul swoop this.... "Lady" sent me back to my hateful, black hearted self.... I shall never doubt again.
Allow me to set the scene and the players.
Me- your friendly Lobby Art girl
CB- A four and five letter word begging with the letters accordingly.
I am helping put out Fall freight when I receive a page for help in the Art department. Oh goodie! I get to talk about art with people! ^_^ So I happily make my way over there and find a woman looking confused. The following ensued.
Me: Hello ma'am how may I help you?
CB: I am looking for something to seal a canvas with.
Me: Like something you could brush onto an already painted piece?
CB: Yes. My daughter uses them for stage plays and they get banged around a lot, so we want something to protect the pictures.
Me: Well short from actually getting something to put the pictures in, nothing is going to seal it well enough to save it if it gets banged around.
CB: Just show me what you do have.
Me: **takes CB to my mediums and sealants, picks up a few and enplanes their uses ** These should seal the canvas but they aren't going to protect it from damage if it gets thrashed around.
CB: Do you have any others?
Me: I'm not actually sure, let me check **I read through some labels and find a few more ((I don't use many sealants))**
CB: NO NO NO! These won't work. They are for OIL paintings can't you read?
Me: **you never told me what kind of painting it was....* I'm very sorry ma'am, what medium is the painting?
CB
(imagine that snotty higher than thou, don't you have a brain voice)) Acrylic. Me: Oh okay. Well, I will be honest, I have never used a sealant on any acrylic painting before. Our spray coatings might work best for it.
CB: You really don't know SHIT do you. (not a question)
Me: **blink** I apologize for not being more helpful on the subject, but like I said I have never used them before so I can't attest to how well they work.
CB: SO... unless I ask you a question about something you USE, you are just completely fucking useless.
Me: *double blink... sympathy dies** It would appear that way ma'am. I do apologize again, but I would be willing to look through these sprays for you and-
CB: NO. Just leave. Thanks for NOTHING, I'll look myself.
Me: **blink blink walk away**
Now... I can understand the frustration of trying to find something and someone not being able to help you. But just because I work in the Art department doesn't mean I know EVERYTHING about art, and if I don't know something I am not going to BS an answer that might be wrong...cause then you are going to go home, try the product and be PISSED. If I don't know, I am going to tell you I don't know... if I can I will go find out for you... but I am honestly the most Art knowledgeable employee we have....hence why I am in the department. So don't get mad at me if I tell you I don't know and then proceed to try and HELP you so you don't have to look though my 40 some odd bottles of medium crap.
I don't know about the rest of the world...but when I need something like that for my art work... I research it first, find out what I need... then go and ask for that specifically. But that requires common sense and forethought... neither of which customers have.
I went and talked to my manager about this lady after the fact... CB actually made me cry. I felt so silly, my defenses against dumbfuck customers are down. But I told my manager and she actually said "God what a BITCH, don't worry Hun, if she complains I've got your side."
Creepy Old Man Bonus Story
On a side note I had a little old man yesterday evening. I asked him if he was doing alright and he leaned in to with in an inch of me. His foot was touching my foot... patted me on the shoulder and proceeded to rub my back in an almost embrace. "Oh I am doing just fine darlin' thank you so much for asking"
....I fled.
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