So tonight I was sitting on break when I got a call from the floor phone:
Customer: "I need help in the cough and cold" (said through gritted teeth)
Me: "Alright, I'll be right there."
Customer: bgyfjdbfhbs (unintelligeble words I miss as I hang up)
So I was pretty pissed off that a customer interrupted my break (I normally never have my phone with me when I'm on break because it's happened one too many times). So I'm trudging back to HBC thoroughly irritated and thinking that the guy sounded rather crabby from his tone of voice. So I walk into the cough and cold aisle and am greeted by the site of boxes of cold and allergy medicine all over the floor, and an angry looking guy throwing another one onto the floor. I assess the scene while he glares at me.
Me: "...What do you need?"
Him: "........." (GLARES MORE)
Me:"...."
Him: "What the FUCK is going on here with you fuckin' people??!!"
Me: "What??"
Him: "You don't have a FUCKIN' THING!!!" (gesturing to a rather small empty space on the shelf)
Me: "Well, throw stuff on the floor, that'll help!"
Him: WHAT??!!!!!! (picture Mel Gibson here)
At this point I was walking away from him when I said it, and I was worried for a second that he was going to attack me, and maybe I shouldn't have said that. So I go to one of the night shift stockers and ask her to help him, while loudly proclaiming that I wasn't going to help some crazy guy with an attitude (while other customers looked at me).
I start to walk away as I said I would, but then I went back to see what would happen next.
Him: "You don't have any fucking Tylenol!!"
Stocker: "Yeah, we don't have Tylenol-"
Him: *sarcastic voice* "OH, you don't have any TYLENOL!!!"
Stocker: "THIS is just as good as the name brand. It's the exact same thing. My son uses it, it works great."
Him: (RIGHT in her face) "If it DOESN'T work..I'm coming back and CUSSING. YOU. OUT."
Stocker: "Go ahead."
I followed him at a distance to see if he was planning on stealing it, but it looked like he paid and left. Later I was told by the stocker that I looked crazed, like I was going to beat the shit out of him. So fuck yeah, I say he didn't dare to call me any names because he could tell by looking at me not to messs with me. Ha! However, I probably handled the situation poorly. I always planned on standing up for myself if someone got mouthy with me (I'm incredibly shy and nervous around people but if someone gets mouthy, darn right I'm going to say something), but I'm being told that I should avoid doing that with people who appear to be crazy, and possibly dangerous. From what I was told, he was over in grocery yelling "Where's the FUCKING ICE CREAM??!", yelling about our being out of regular Mountain Dew (yeah right, he probably just didn't see it), and yelling at the people at the deli counter. Somebody lock this crazy bastard up.
Customer: "I need help in the cough and cold" (said through gritted teeth)
Me: "Alright, I'll be right there."
Customer: bgyfjdbfhbs (unintelligeble words I miss as I hang up)
So I was pretty pissed off that a customer interrupted my break (I normally never have my phone with me when I'm on break because it's happened one too many times). So I'm trudging back to HBC thoroughly irritated and thinking that the guy sounded rather crabby from his tone of voice. So I walk into the cough and cold aisle and am greeted by the site of boxes of cold and allergy medicine all over the floor, and an angry looking guy throwing another one onto the floor. I assess the scene while he glares at me.
Me: "...What do you need?"
Him: "........." (GLARES MORE)
Me:"...."
Him: "What the FUCK is going on here with you fuckin' people??!!"
Me: "What??"
Him: "You don't have a FUCKIN' THING!!!" (gesturing to a rather small empty space on the shelf)
Me: "Well, throw stuff on the floor, that'll help!"
Him: WHAT??!!!!!! (picture Mel Gibson here)
At this point I was walking away from him when I said it, and I was worried for a second that he was going to attack me, and maybe I shouldn't have said that. So I go to one of the night shift stockers and ask her to help him, while loudly proclaiming that I wasn't going to help some crazy guy with an attitude (while other customers looked at me).
I start to walk away as I said I would, but then I went back to see what would happen next.
Him: "You don't have any fucking Tylenol!!"
Stocker: "Yeah, we don't have Tylenol-"
Him: *sarcastic voice* "OH, you don't have any TYLENOL!!!"
Stocker: "THIS is just as good as the name brand. It's the exact same thing. My son uses it, it works great."
Him: (RIGHT in her face) "If it DOESN'T work..I'm coming back and CUSSING. YOU. OUT."
Stocker: "Go ahead."
I followed him at a distance to see if he was planning on stealing it, but it looked like he paid and left. Later I was told by the stocker that I looked crazed, like I was going to beat the shit out of him. So fuck yeah, I say he didn't dare to call me any names because he could tell by looking at me not to messs with me. Ha! However, I probably handled the situation poorly. I always planned on standing up for myself if someone got mouthy with me (I'm incredibly shy and nervous around people but if someone gets mouthy, darn right I'm going to say something), but I'm being told that I should avoid doing that with people who appear to be crazy, and possibly dangerous. From what I was told, he was over in grocery yelling "Where's the FUCKING ICE CREAM??!", yelling about our being out of regular Mountain Dew (yeah right, he probably just didn't see it), and yelling at the people at the deli counter. Somebody lock this crazy bastard up.
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