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The one question burning in my mind about that second story is this one: if they wanted a live lobster for a pet (which I'm pretty sure is against whatever laws are in place locally for you), why didn't they just go to a supermarket and buy one?
And welcome to the boards. Don't worry about your grammar here; we make it a point to hunt down and execute any grammar cops on this site. The last one was especially funny; his last words were 'I before E except after eeeeeeek!!!'
Buying a lobster PET? That just sounds fishy to me. I think I sea what he did there...
Even I can see why you can't sell live lobsters though, they really need to just get it through their heads that its a claws in their contract. -.-
Welcome to Customers Suck as well, you'll have a shell of a time here.
I think they were being rather shellfish demanding a pet lobster. After all those "no"s you'd think they'd clam up for a while, but they were being obtuse on porpoise. It's enough to give anyone a migraine haddock.
I used to work at a pizza joint, and we would occasionally get people asking us for either uncooked pizzas or just plain raw dough patties. It usually took a few rounds of "I'm sorry, but that would get ME fired and possibly get the STORE shut down by the Board of Health." .... If only PoTC had been out at that time; I could have used that wonderful line: "I decline to acquiesce to your request. Means NO"
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"Our psychic powers only work if the customer has a mind to read." - me
My son wanted one, at least he wanted to pet the ones in the tank at the supermarket.
Then again, he was only 3 years old at the time.
That reminds me... I wanted a horse when I was 3 or 4.
A small one would have been fine, really!
It would have been living on the balkony, we were living on the 3rd (4th) floor: "But of course it can climb the stairs!" <insert proper indignation here>
I would have picked grass in the near by park, so... I had it all figured out! Stooopid grown-ups!
I didn't get one.
No trees were killed in the posting of this message.
However, a large number of electrons were terribly inconvenienced.
see, i can understand the whole raw pizza dough thing. Mainly bc a lot of food cookign tv shows actually advice you to go to said pizza stores and ask them if they can sell you pizza dough to work with at home. I know a lot of places around here will, but we have home grown pizza places.
I recently moved to Maryland after getting married, but before *and this is where the RL stories comes from * is WV. We are land locked, but we have the Ohio river and other said rivers surrounding the state. So we do have a lot of Crawfish in the area, and they look a mighty bit like a lobster. So in the area, it's not that odd to have a want for said pet.
Now, they could have gone to Walmart, and that's where i suggested to the older couple to go. BUt i know for a fact, their lobsters SUCK in comparison to ours. So i do not blame them for trying, i mean, as they say, the worst they could say is no (and apparently they wanted to hear it more than once)
And as for the stupid idiot who called for a pet, i pretty much knew it was a scam/joke however, there is the slightest possibility that a higher ranking official form the Darden restaurant company could call us and make sure we answer the phone correctly and also deal with customers in a proper manner. Darden is a fortune 500 company, and they own not only RL but Olive Garden, Long Horn Stake house, bahama breeze, and Seasons 57. So we don't question them on how we do things, since it's a very GOOD company, and might i add,they treat their employees like we were royalty as well.
So while i wanted to really tell the dickwad off, i felt it better to be professional. No point losing my job if it were a higher official, or worse, they complain to the higher officials and get the entire store along with me in trouble
I can only please one person a day, today isn't your day, and tomorrow doesn't look good either.
When someone asks you a stupid question, give them a stupid answer.
rofl. You phone calls sound like the ones I get all the time. Just substitute my company name for yours. Its amazing how many people don't listen to the greeting you say when you answer the phone.
I suggest that you change the name of the place you work a little so it cant be found on a search engine but we will all know what it is...
You never know who is looking around the web for something to stir up crap wth... You said you love the job, wouldnt want someone just looking for trouble to find one little thing they hate about your post and you get in trouble...
I actually bought a live lobster in the airport in Halifax (it was put in a box,got to take it on the plane with me and everything!). When I got it home, I naturally introduced it to my cat to see what her reaction would be (completely expecting her to freak out a little ). I was of course holding it so she wouldn't get a chance to kill my dinner before I did.
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