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... is: "I don't understand. This is stupid."
On Wednesdays, we are open until 7 pm. We were steady busy (about 15 - 20 minute wait), but not crazy.
Jack who works next to me, went out in the lobby and pulled an express line of registration renewals only. His last customerin that line was a trip.
She didn't just have registration renewals, however. She was also going to renew her husband's license, AND renew her own license, AND change the name on her driver's license, AND change the name on her husband's car registrations.
Well, first off, No. None of these can be done in an express line. Some cannot be done at all tonight. For example, her husband wants to renew his license? He has to be present. And it starts: "I don't understand. This is stupid." Why does he have to be present? Because we have to take his photo, and you ma'am, look nothing like him.
Changing the name on the registrations? We need the car titles. The name on the title dictates the name on the registration. "I don't understand. This is stupid."
Then she wants the clerk to stand there waiting while she goes out to the car and tries to find her purse so she can pay for her driver's license (what moron wants us to perform $300 worth of work, but doesn't bring any method of payment in with her?) She tells the clerk that he is to stand there and wait for her, and he explains that is not going to happen because he will wait on other people until she returns. "I don't understand. This is so stupid." Why can't he just stand there, with his thumb up his butt, while she figures out what she did with her paycheck?
I later said to the clerk that he really did great keeping his cool. He said that she was so out there that all he wanted to do was laugh at her.
So EW manages to find her checkbook, and when her number is called (since she didn't qualify for the express line), lucky me, I get her.
So she launches into her list of demands. As I shoot them down one by one, I get: "I don't understand. This is so stupid." Although, she admitted on every point that the clerk had already said no.
Over and over I had to hear it: "I don't understand. This is stupid."
Lady, you still have your looks. Take advantage of it while you can, because the moment they fade, you have nothing.
On Wednesdays, we are open until 7 pm. We were steady busy (about 15 - 20 minute wait), but not crazy.
Jack who works next to me, went out in the lobby and pulled an express line of registration renewals only. His last customerin that line was a trip.
She didn't just have registration renewals, however. She was also going to renew her husband's license, AND renew her own license, AND change the name on her driver's license, AND change the name on her husband's car registrations.
Well, first off, No. None of these can be done in an express line. Some cannot be done at all tonight. For example, her husband wants to renew his license? He has to be present. And it starts: "I don't understand. This is stupid." Why does he have to be present? Because we have to take his photo, and you ma'am, look nothing like him.
Changing the name on the registrations? We need the car titles. The name on the title dictates the name on the registration. "I don't understand. This is stupid."
Then she wants the clerk to stand there waiting while she goes out to the car and tries to find her purse so she can pay for her driver's license (what moron wants us to perform $300 worth of work, but doesn't bring any method of payment in with her?) She tells the clerk that he is to stand there and wait for her, and he explains that is not going to happen because he will wait on other people until she returns. "I don't understand. This is so stupid." Why can't he just stand there, with his thumb up his butt, while she figures out what she did with her paycheck?
I later said to the clerk that he really did great keeping his cool. He said that she was so out there that all he wanted to do was laugh at her.
So EW manages to find her checkbook, and when her number is called (since she didn't qualify for the express line), lucky me, I get her.
So she launches into her list of demands. As I shoot them down one by one, I get: "I don't understand. This is so stupid." Although, she admitted on every point that the clerk had already said no.
Over and over I had to hear it: "I don't understand. This is stupid."
Lady, you still have your looks. Take advantage of it while you can, because the moment they fade, you have nothing.
]...I never pitched a fit or said it was stupid. What's the point? They're a gov't run business, they NEED that info. And with her, seriously? For all they know, you don't even HAVE a husband anymore, lady. You just want an extra fake ID or something. 
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