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The sprained finger is mine. 
Not been on in a few days mostly because I haven't felt like it. These tales are collected from the past couple weeks. Surprisingly little suck that I remember but the finger story makes me too angry not to share.
Scammer: Give Me A Gift Card Or Give Me Death!
There's a new thing going around at my Aid of Rite-people who pay with food stamps who want to return their food items but get the money back on gift cards because they can't wait 2-3 days for the money to be returned back onto the foodstamp card. However, they then turn around and purchase cigarettes/tobacco/alcohol with the gift card. Cashier A got this lovely gem of a woman This one woman kept insisting "BUT THEY DID IT BEFORE".
"Ma'am, it's fraud."
"THEY DID IT BEFORE!"
"It's still fraud."
"I CAN'T WAIT FOR THE MONEY TO GO BACK."
"the store manager even says no we can't, it's FRAUD."
"Fine! Can I have a pack a cigarettes with the return money?"
"It's FRAUD."
Eventually the woman left, sans cigarettes, sans refund and pissed off.
100's, 100's!
If you are too busy on your cell phone to tell me the correct order of your cigarettes, then you have plenty of time to wait. Snap your order at me, then snap I was supposed to give you 100's=I don't simply switch the regulars for the 100's-I make you wait for my manager to come void my sale. Bonus points if paying with a large bill.
Woman Is Smarter Than You!
Bonus points if you are a fat greasy redneck snapping that your wife/girlfriend/friend with benefits is too dumb to swipe a credit card. Double bonus if you stare at the screen waiting to sign a credit card slip that never comes since you were under the limit needed to sign. Your friend noticed this before you did and said, "Oh we don't need to sign!"
"Shut up!"
"Here's your receipt."
"No signing?"
"...No."
The Sprained Finger
This happened today.
So regular customer comes in with his son and buys cigarettes for him and some "N&N's" for his son. He hands me a $20 that went through the wash and was faded. I see faded/beaten up bills all the time so I took it and gave him his change. A woman with her daughter a few minutes later gets $20 back from her debit and I ask her if she minds crispy bills; which is a question I usually ask anyway since some people want crispy bills. She says she doesn't care so I hand her the $20 and go on my merry way.
Cue 5 minutes to me leaving, I'm trying to blow up balloons for another customer when the woman from earlier comes barrel-assing through the doors screaming about how the $20 I gave her was counterfeit.
"I WALKED UP AND DOWN THIS STREET 10 TIMES NO ONE WOULD GIVE ME CHANGE YOUR $20 WAS COUNTERFEIT GIMME MY REAL MONEY NOW OR I WILL CALL THE POLICE ON YOU!!!!!!!!"
Dead silence from the 20+ people up front.
I call manager S2, who zips that $20 into the safe and gets her a fresh one. The woman is going on and on that I must be a thief and how DARE I was her for a cripsy bill and I MUST have known it was fake how DARE I pawn fake money onto innocent people blah blah blah. I am getting more pissed off by the minute but barely manage to hold my tongue until she's gone, I clock out and get into the breakroom where I punch the counter and scream "MOTHERFUCKING BITCH". Unfortunately my finger was in the wrong place at the wrong time and it got bent strangely. Cue LOADS of pain. I have it in a temporary splint at the moment.
S2 said the woman was bullshit, why didn't she come in and ask to speak to a manager instead of throwing a giant fit? I also get told that if I now even have a suspicion of being given a fake bill I should mark it.
So this is my next question-what do I do about the customer who gave me the fake in the first place? Do I deny him service and not tell him why? Do I tell him why? Do I rip him a new one?
Bonus: This One's For You, Pharmacy Techs...
I never imagined I'd see it in real life-a guy who was upset that our pharmacy was not open at 8 am so he could refill his prescription before his flight left at 11:30. I told him the pharmacy opened at 9. Cue huge sigh and that he guessed he'd have to wait.
Not been on in a few days mostly because I haven't felt like it. These tales are collected from the past couple weeks. Surprisingly little suck that I remember but the finger story makes me too angry not to share.
Scammer: Give Me A Gift Card Or Give Me Death!
There's a new thing going around at my Aid of Rite-people who pay with food stamps who want to return their food items but get the money back on gift cards because they can't wait 2-3 days for the money to be returned back onto the foodstamp card. However, they then turn around and purchase cigarettes/tobacco/alcohol with the gift card. Cashier A got this lovely gem of a woman This one woman kept insisting "BUT THEY DID IT BEFORE".
"Ma'am, it's fraud."
"THEY DID IT BEFORE!"
"It's still fraud."
"I CAN'T WAIT FOR THE MONEY TO GO BACK."
"the store manager even says no we can't, it's FRAUD."
"Fine! Can I have a pack a cigarettes with the return money?"
"It's FRAUD."
Eventually the woman left, sans cigarettes, sans refund and pissed off.
100's, 100's!
If you are too busy on your cell phone to tell me the correct order of your cigarettes, then you have plenty of time to wait. Snap your order at me, then snap I was supposed to give you 100's=I don't simply switch the regulars for the 100's-I make you wait for my manager to come void my sale. Bonus points if paying with a large bill.
Woman Is Smarter Than You!
Bonus points if you are a fat greasy redneck snapping that your wife/girlfriend/friend with benefits is too dumb to swipe a credit card. Double bonus if you stare at the screen waiting to sign a credit card slip that never comes since you were under the limit needed to sign. Your friend noticed this before you did and said, "Oh we don't need to sign!"
"Shut up!"
"Here's your receipt."
"No signing?"
"...No."
The Sprained Finger
This happened today.
So regular customer comes in with his son and buys cigarettes for him and some "N&N's" for his son. He hands me a $20 that went through the wash and was faded. I see faded/beaten up bills all the time so I took it and gave him his change. A woman with her daughter a few minutes later gets $20 back from her debit and I ask her if she minds crispy bills; which is a question I usually ask anyway since some people want crispy bills. She says she doesn't care so I hand her the $20 and go on my merry way.
Cue 5 minutes to me leaving, I'm trying to blow up balloons for another customer when the woman from earlier comes barrel-assing through the doors screaming about how the $20 I gave her was counterfeit.
"I WALKED UP AND DOWN THIS STREET 10 TIMES NO ONE WOULD GIVE ME CHANGE YOUR $20 WAS COUNTERFEIT GIMME MY REAL MONEY NOW OR I WILL CALL THE POLICE ON YOU!!!!!!!!"
Dead silence from the 20+ people up front.
I call manager S2, who zips that $20 into the safe and gets her a fresh one. The woman is going on and on that I must be a thief and how DARE I was her for a cripsy bill and I MUST have known it was fake how DARE I pawn fake money onto innocent people blah blah blah. I am getting more pissed off by the minute but barely manage to hold my tongue until she's gone, I clock out and get into the breakroom where I punch the counter and scream "MOTHERFUCKING BITCH". Unfortunately my finger was in the wrong place at the wrong time and it got bent strangely. Cue LOADS of pain. I have it in a temporary splint at the moment.
S2 said the woman was bullshit, why didn't she come in and ask to speak to a manager instead of throwing a giant fit? I also get told that if I now even have a suspicion of being given a fake bill I should mark it.
So this is my next question-what do I do about the customer who gave me the fake in the first place? Do I deny him service and not tell him why? Do I tell him why? Do I rip him a new one?
Bonus: This One's For You, Pharmacy Techs...
I never imagined I'd see it in real life-a guy who was upset that our pharmacy was not open at 8 am so he could refill his prescription before his flight left at 11:30. I told him the pharmacy opened at 9. Cue huge sigh and that he guessed he'd have to wait.
I swear I have to sign for something, then realize I don't because I didn't reach the limit.
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