Like pulling teeth!

[Setsunaela]

Okay so I work at a Company of Noodles.. Carby deliciousness is to be had by all. We offer a trio deal, where for the same price as a large bowl with a protein, we give you a small bowl, a protein, and a smaller soup or salad side. on the menu poster, it says "pick any noodle, salad, or soup, add any protein, and your choice of side salad or soup" and then a list of the available salads and soups. Most people grasp this concept rather quickly.. any menu item (noodle, salad, or soup) a protein, (chicken, beef, shrimp, tofu, meatballs) and a side salad or soup.
This woman comes up to my register looking confused already.. she has her daughter and granddaughter with her as well.. here we go!

SC: The woman
SCD: her daughter
Me:

SC: I want the noodles, with meatballs, and soup. -shoves a $20 at me-
me: Okay ma'am, which noodle dish would you like?
SC: The noodles.
me: Okay...
SCD: I think she's confused because the menu says "noodles, salad, or soup"
me: okay well, what that means is you can choose any menu item, either a noodle dish, one of our salads, or one of our soups. -gestures at giant menu board that has sections reading *Noodles* *Salad* *Soup*-
SC: -heavy sigh- okay I want noodles.
me: -internal heavy sigh-
SCD: Mom you just pick something from the menu okay? In the meantime I would like (order)
SC: -heavy sigh- I guess I'll have the (noodle dish)
me: Okay and would you like the (standard protein) or would you prefer something different?
SC: -sighs again- I guess the (standard protein)
me: okay ma'am, and would you like a side salad or soup?
SC: the salad.
me: Okay, tossed green, tossed caesar, or tossed cucumber tomato?
SC: the tossed salad.
me:-mentally- The tossed green?
SC: that's what I said!
...
I finish taking their order, getting them drinks, giving the table number, and receiving money. I take the next woman in line, and when I glance over while grabbing a cup from under the counter, the SC is standing there by my counter again.
She asks for napkins. I ask if there is a spill on the table, as I am supposed to take care of those but I cannot leave my till when there is a line.. She just repeats her request for napkins, so I give her some.
She walks off with them, and I finish ringing through the lady, and take the next in line, a couple. I look over and again, there is the SC. She very rudely asks if we have highchairs. I say yes, and tell her their exact location. She sighs, and wanders off in the direction of the chairs.
I ask the couple for their order, and I look over and AGAIN SC is standing there looking at me. When she sees me look at her she says "our table is filthy. Can you give me a rag or something?" Now I am not allowed to just hand people our bus towels, I am supposed to go to their table and wipe it for them. However the no leaving your till while there is a line rule trumps the wipe the person's table rule, so I am at an impasse as everyone else is insanely busy with more important things.. I inform the SC that as soon as the line is cleared, I will be over to clean her table, and apologize.

I run through the line as quickly as possible, and go over to where they are standing staring at the table, which still has dishes from the last people to eat sitting on it. I clear these to an empty table for now, wipe their table, and they begin to sit. The SC states "you guys really need to hire more people. there isn't a clean table in the place!" I simply smile and gather the dirty dishes from the clean table I just set them on, and go put them in the back for the dish girl to clean.. but on my way I notice the other side of the dining room has not one but two clean booths identical to the one the SC and her daugher/granddaughter are sitting at.. but of course they HAD to sit at the one with plates and cups still on it, and then complain it was dirty

[hatori]

Okay, maybe it's just me that's confused. You gave them a table number, right? If so, then they were assigned a specific one? Maybe they thought they weren't allowed at the other tables.

The lady was sucky, no doubt. This part merely confuses me.

[shankyknitter]

From what I understand in my trips to a similar noodle company type place is you're given a number (this corresponds with your order so the people working know where to bring your food) and you can sit at any table you want, you just put your number card up where it can be seen.

Am I right?


Also what a farking brat, there was no need for all the heavy sighing just because she can't be bothered to read so she knows what she wants. And if there were other clean tables she really was just sitting there to complain. Spoiled Brat of an old woman if you ask me.

[kwdy]

They were assigned a number they bring to the table so the server knows whose order is whose. They don't assign tables to customer at noodlygoodness.

[Setsunaela]

Yea sorry I should have explained that.. We give you a number card that we also punch into your order so we know what food goes to what table, and you stick your table number in our little metal table caddy thingy so we can see it. You sit wherever you want. For our carryout/takeaway orders we get your first name rather than giving you a table number, so we know what to call out when your food is ready.

[hatori]

Oooh, ok. I've seen places that do that. I understand now. Sorry for questioning your story, I was confused.

[Teskeria]

Now I am intrigued by your company. but dont have the slightest idea who they are, so they probably arent in my city. Sad as I now want to try them.

[TheRabbi]

Oh, it is delicious but sadly full of carbs.

The mother was a brat. The kid seemed nice. (Why is that always the case?)

[Setsunaela]

there's a few scattered around the country.. it depends on what your city is : )

[Mondestrucken]

Don't you just want to say: "Oh, I am sorry. I didn't realize you couldn't read. Here let me read it to you." And then proceed to read the options and menu items as if she were a retarded 4 year old.