One of the more confusing things about my job is that different people will request the same thing using the same general term and expect different things.
For example: "A little bit of lettuce" could be vastly different amounts depending on who is ordering the sandwich. Same goes for "just a few pickles" or what have you.
My favourite one so far was this guy who asked for a "smidgeon" of mayo. So I put about a half strip of mayo on it for him.
SC: Whoa! Whoa! That's too much! Don't you know what a smidgeon is?
(apparently not)
Me: You only wanted a little right?
SC: Yes and you put on too damned much. I refuse to eat that.
Me: (*sigh* I throw it out and start over and when I get to the mayo...)
SC: Now be careful, only put on a SMIDGEON, just a smidgeon.
I proceed to squeeze the mayo as softly as I possibly can, resulting in a ridiculously thin film of mayo on the sandwich.
SC: There! Now that was that so hard?
Grrr....
Toasted vs. Nearly burnt
A customer came in for a refund on a sandwich he claimed "wasn't toasted". To his credit he wasn't one of those idiots who eats the whole thing before complaining, there was only two bites of it gone.
I told him I did indeed toast his sandwich (in fact it was a type of sandwich which is REQUIRED to be toasted so I know damned well I did it). He doesn't believe me and says even if I did toast it it couldn't have been for more than a few seconds (Note: someone else ordered this for him, he wasn't there when I made it). So we get into a discussion about what exactly toasted means and evidently to him toasted to him means extremely crisped. I gave him a refund (which policy allows me too) which he accepted and warned me that "I better get it right next time."
which made me suddenly wonder if I am a sandwich guy or a mob lackey?
For example: "A little bit of lettuce" could be vastly different amounts depending on who is ordering the sandwich. Same goes for "just a few pickles" or what have you.
My favourite one so far was this guy who asked for a "smidgeon" of mayo. So I put about a half strip of mayo on it for him.
SC: Whoa! Whoa! That's too much! Don't you know what a smidgeon is?
(apparently not)
Me: You only wanted a little right?
SC: Yes and you put on too damned much. I refuse to eat that.
Me: (*sigh* I throw it out and start over and when I get to the mayo...)
SC: Now be careful, only put on a SMIDGEON, just a smidgeon.
I proceed to squeeze the mayo as softly as I possibly can, resulting in a ridiculously thin film of mayo on the sandwich.
SC: There! Now that was that so hard?
Grrr....
Toasted vs. Nearly burnt
A customer came in for a refund on a sandwich he claimed "wasn't toasted". To his credit he wasn't one of those idiots who eats the whole thing before complaining, there was only two bites of it gone.
I told him I did indeed toast his sandwich (in fact it was a type of sandwich which is REQUIRED to be toasted so I know damned well I did it). He doesn't believe me and says even if I did toast it it couldn't have been for more than a few seconds (Note: someone else ordered this for him, he wasn't there when I made it). So we get into a discussion about what exactly toasted means and evidently to him toasted to him means extremely crisped. I gave him a refund (which policy allows me too) which he accepted and warned me that "I better get it right next time."
which made me suddenly wonder if I am a sandwich guy or a mob lackey?
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