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Not the worst guest we've had, but he's up there.
No long distance = bad customer service
Note: Our phones aren't set up to call long-distance. You need a phone card for that. We used to sell phone cards, but our company couldn't work out a contract renewal with the phone card company so we don't sell them anymore. (I just realized that our company is actually really bad at losing contracts...will need to rant about that somewhere sometime.)
SC wants to call his wife in Canada. CW tells him his options. SC starts cursing out CW. Eventually, CW calls Boss Man, who brings in his personal cordless for SC's use. SC said he's angry with our company for hiring CW since she gives poor customer service.
No cannabis = bad customer service
Housekeeper (HK) needed to clean SC's room. SC refused to leave the room until his cab arrives. Boss Man eventually tells HK to just start cleaning the room with SC in the room (a policy no-no, but HK is a tall, tough guy who can handle any crap SC throws his way). SC then asks HK for a joint. HK tells him even if he had one, there's no way in hell he'd give SC one. SC then goes on and on about how nice it would be if HK gave him a joint.
No ass kissing = bad customer service
Upon checking out, Other MOD asks SC if his stay was satisfactory, and SC screamed "F*** YOU!" Now, it is important to note here that SC's arm was in a sling. He had a phonebook, and he'd grabbed coffee from our lobby, and he soon realized that juggling a phonebook and a cup of coffee with one arm created difficulties when it came to opening the door. So he then proceeded to shout at Other MOD from the vending area: "Are you going to open this f***ing door for me or what?!?!?! Don't you provide any f***king service to handicapped people?!?!? Blargle blargle blargle!!!!"
Would you like a side of pwnage with that?
Now, while SC was berating Other MOD, Pervert Guest (PG) was sitting in the lobby. And while I don't care for PG, he's still a (creepily) friendly guy, and he has a way of telling things as they are, so I have to applaud him for what happened next. PG said to SC, "Hey man, that's something you gotta deal with. You're gonna have to figure things like that out for yourself. You can't rely on other people, 'cause there ain't always going to be other people there to help you." Cue catbutt face from SC.
Other MOD got the door open for SC. He left, and Other MOD used her MOD powers to put him on the do-not-rent list.
PG said that SC goes to his church, and is always trying to use his disability to get favors from other people. PG said he strongly suspects that SC isn't even really disabled at all.
No long distance = bad customer service
Note: Our phones aren't set up to call long-distance. You need a phone card for that. We used to sell phone cards, but our company couldn't work out a contract renewal with the phone card company so we don't sell them anymore. (I just realized that our company is actually really bad at losing contracts...will need to rant about that somewhere sometime.)
SC wants to call his wife in Canada. CW tells him his options. SC starts cursing out CW. Eventually, CW calls Boss Man, who brings in his personal cordless for SC's use. SC said he's angry with our company for hiring CW since she gives poor customer service.
No cannabis = bad customer service
Housekeeper (HK) needed to clean SC's room. SC refused to leave the room until his cab arrives. Boss Man eventually tells HK to just start cleaning the room with SC in the room (a policy no-no, but HK is a tall, tough guy who can handle any crap SC throws his way). SC then asks HK for a joint. HK tells him even if he had one, there's no way in hell he'd give SC one. SC then goes on and on about how nice it would be if HK gave him a joint.
No ass kissing = bad customer service
Upon checking out, Other MOD asks SC if his stay was satisfactory, and SC screamed "F*** YOU!" Now, it is important to note here that SC's arm was in a sling. He had a phonebook, and he'd grabbed coffee from our lobby, and he soon realized that juggling a phonebook and a cup of coffee with one arm created difficulties when it came to opening the door. So he then proceeded to shout at Other MOD from the vending area: "Are you going to open this f***ing door for me or what?!?!?! Don't you provide any f***king service to handicapped people?!?!? Blargle blargle blargle!!!!"
Would you like a side of pwnage with that?
Now, while SC was berating Other MOD, Pervert Guest (PG) was sitting in the lobby. And while I don't care for PG, he's still a (creepily) friendly guy, and he has a way of telling things as they are, so I have to applaud him for what happened next. PG said to SC, "Hey man, that's something you gotta deal with. You're gonna have to figure things like that out for yourself. You can't rely on other people, 'cause there ain't always going to be other people there to help you." Cue catbutt face from SC.
Other MOD got the door open for SC. He left, and Other MOD used her MOD powers to put him on the do-not-rent list.
PG said that SC goes to his church, and is always trying to use his disability to get favors from other people. PG said he strongly suspects that SC isn't even really disabled at all.
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