Can I have a little info???

[Justsomegirl]

Customer calls in, ordered a gift card to be sent to his e-mail. But has not gotten the e-mail yet.

JSG May I have you home phone number, please?
SC Why?
JSG I just need it so I can pull up you file.
SC Well here is the number you have .....
JSG Thank you. What was the name you placed the order under?
SC Why?
JSG Looks like you got this style on the gift card...
SC Yeah I don't care just so long as I get the card
JSG Who did you send this too?
SC Why, a customer.
JSG And looks like you sent it to your e-mail.
SC Why, my personal e-mail.

JSG I am look at your order now. Would it be ok if I put you on hold and check on it?
SC OK
(Wow he did not say why!!!)
JSG I'm sorry about the delay we are working on that for you.
SC Are you thinking theres fraud on the account? Or someting?
JSG No, No it is just our system.

Got the problem fixed in the end

[firecat88]

Jeez. O.o All the 'why'-ing, I'm surprised he didn't say 'Ok, I love you, buh-bye!' at the end there. */random Animaniacs ref*