So on Wednesday, we had a guest leave a kitty in the room. We waited and waited, since we had no phone number for the SC, but eventually couldn't wait any longer. One of the housekeepers corralled the kitty, who was so terrified it just sort of attached itself to the housekeeper (fortunately, he's a cat guy), and Boss Man found a no-kill shelter to come pick it up.
SC had been seen loading up another kitty, so we wondered if she even realized she was missing one. But all week long, we never received any phone calls. She should have realized by now she was missing a cat!
Today, SC tried to check into a room. I recognized the name immediately. I pondered bringing up the cat, but I decided not to. I wanted to see if she'd bring it up.
SC was saying that "an older lady" told her we'd comp her a room, since she'd only been here an hour last time. (The last time, she'd spent the night and left her kitty!) I told her sorry, no, I had no record of anyone authorizing that. She tried one credit card, which was declined, and she then quickly left my office (but not before telling me one more time that she was told she'd have a comped room). Not once did she inquire about her lost cat.
SC had been seen loading up another kitty, so we wondered if she even realized she was missing one. But all week long, we never received any phone calls. She should have realized by now she was missing a cat!
Today, SC tried to check into a room. I recognized the name immediately. I pondered bringing up the cat, but I decided not to. I wanted to see if she'd bring it up.
SC was saying that "an older lady" told her we'd comp her a room, since she'd only been here an hour last time. (The last time, she'd spent the night and left her kitty!) I told her sorry, no, I had no record of anyone authorizing that. She tried one credit card, which was declined, and she then quickly left my office (but not before telling me one more time that she was told she'd have a comped room). Not once did she inquire about her lost cat.

Comment