Last year my store was selling tickets for a fairly popular author's event. There will be 400-500 people attending.
Now, we were only selling tickets for the events and the books at the event. We had no control over anything. The PR company for the author takes care of that.
Downtown, there are 4 large enough sites for this. The first and second sites were already booked, the 4th was not large enough so they went with the third, a non denominational church. David Suzuki had an event there and the author was Hindi, so no big deal hmm???
Well not according to one guy.
He came in and bought his ticket, and when he found out what the venue was, he starting complaining.
'Whhhhy??? A church??? Don't you know they're EVIL??? EVIL!! They support hate groups, so by default you do too and are making me!!'
The explanation that the 2 other sites, a library and a musuem, were already booked did nothing.
'Hate groups! That's what churches are! I don't even know why I am supporting this! I bet if Big Author knew, he wouldn't come!'
Explanation that the author's PR company was in charge did nothing.
'I hate churches! DId you know they are responsible for some thing that made no sense and happened 500 years ago???? They are evil!'
After being told he didn't have to buy the ticket, and was more than welcome to leave,
'No, I'll go...But I'm not happy and I want the manager's phone number!'
The event coordinator was informed, and later received an incoherent phone message about us supporting hate groups.
They were on the lookout for him at the event, but there were no problems.
However, the author's publishing company's rep received a phone call the next day.
Apparently, this nut had managed to find her number and call her to complain!
The gist was that my store was supporting hate groups because the event was in a church.
She tried to tell him that the store was not at fault and the author was perfectly happy with the venue.
No luck.
Then he says 'Oh, and by the way, next time you should USE MY PR COMPANY. Here's my number. I have a great relationship with the bookstore.'
Now, we were only selling tickets for the events and the books at the event. We had no control over anything. The PR company for the author takes care of that.
Downtown, there are 4 large enough sites for this. The first and second sites were already booked, the 4th was not large enough so they went with the third, a non denominational church. David Suzuki had an event there and the author was Hindi, so no big deal hmm???
Well not according to one guy.
He came in and bought his ticket, and when he found out what the venue was, he starting complaining.
'Whhhhy??? A church??? Don't you know they're EVIL??? EVIL!! They support hate groups, so by default you do too and are making me!!'
The explanation that the 2 other sites, a library and a musuem, were already booked did nothing.
'Hate groups! That's what churches are! I don't even know why I am supporting this! I bet if Big Author knew, he wouldn't come!'
Explanation that the author's PR company was in charge did nothing.
'I hate churches! DId you know they are responsible for some thing that made no sense and happened 500 years ago???? They are evil!'
After being told he didn't have to buy the ticket, and was more than welcome to leave,
'No, I'll go...But I'm not happy and I want the manager's phone number!'
The event coordinator was informed, and later received an incoherent phone message about us supporting hate groups.
They were on the lookout for him at the event, but there were no problems.
However, the author's publishing company's rep received a phone call the next day.
Apparently, this nut had managed to find her number and call her to complain!
The gist was that my store was supporting hate groups because the event was in a church.
She tried to tell him that the store was not at fault and the author was perfectly happy with the venue.
No luck.
Then he says 'Oh, and by the way, next time you should USE MY PR COMPANY. Here's my number. I have a great relationship with the bookstore.'
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