I know your pain, Tenzilkem. Tech support for satellite tv, get these bloody calls all the time. -_- Far too many people want ppv, and freak out when I say no due to a past due....I don't get that. As a customer, you owe the company money for services rendered. So no, no more services, until the money already owed is paid.
As per number 3: Yikes, I hate those customers. I am glad I can't follow their though processes.
"The tv will not turn on."
"It turned on yesterday"
"Now it doesnt."
"Obviously, It's because of the blinky light that always blinks, for months, and not due to a faulty outlet I keep meaning to have repaired. I should scream at some dude on the phone until he hits his magical fix it now button. And then I'll go snog a leprechaun, and get his pot of gold. "
As per number 3: Yikes, I hate those customers. I am glad I can't follow their though processes.
"The tv will not turn on."
"It turned on yesterday"
"Now it doesnt."
"Obviously, It's because of the blinky light that always blinks, for months, and not due to a faulty outlet I keep meaning to have repaired. I should scream at some dude on the phone until he hits his magical fix it now button. And then I'll go snog a leprechaun, and get his pot of gold. "
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