Quoth RentalRacer
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After 9/11, airport/airline employees are far less likely to explain and apologize to jerks with a beef. They tell them once or twice, perhaps warn them once or twice -- and then call security.
And it's even tougher aboard the plane. If you don't listen to what they tell you to do, you're at risk for being arrested or worse, first having other passengers help restrain you until cops arrive.
There was a case a couple of years ago where a man began banging on the cockpit door as the plane began landing at Salt Lake City. The crew asked other passengers for help restraining him. They ended up accidently suffocating him to death.
Prosecutors in SLC declined to press charges of any kind against the passengers involved and the family civil suit against Southwest airlines and the passengers was tossed out of court.
The reasoning was that after 9/11, no one's fooling around anymore when air crews tell unruly passengers to behave. Misbehave in ways that scares the air crew into thinking you might be trying something dangerous and pretty much any kind of deadly force to stop you is considered reasonable and necessary.
Too bad we don't have such policies for treating retail customers who misbehave.
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