The real reason we keep records of past guests

[Mr Hero]

No, it's not so we can look up a previous reservation and copy their info for a new reservation.

SC: How much are your rates?
Me: I've got a rate of $69.99
SC: Can you go lower? I have AAA
Me: Yes, I can bring it down to $63.
SC: Last time I was here, you guys let me have the room for $44
*My bullshit alarms go off. The lowest anyone here can go is $59.99
Me: What's your name? I'll pull up your previous reservation.
SC: *Gives first and last name*
Me: I see you staed here before at a rate of $69.99. So the rate I'm offering you is a better rate than that.

SC decides he doesn't want the room.

[Mytical]

Heck 63 is an awesome rate!

[MoonCat]

SC: Last time I was here, you guys let me have the room for $44

Liar, liar, pants on fire...

[superhotelworker]

*holds up lighter* We can make it literal if you'd like

[MaseMan]

I remember getting some ridiculous stories like that when I worked in retail. I worked for a company that basically NEVER discounted any of its products (think high end electronics). I had a guy tell me a sales rep visited his company and gave them "50% off" on our most popular item.

I said, "Wow, what a great deal. I hope you bought a couple."

Don't think he said much after that.

[NateTheChops]

Curses. Foiled again.