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Irv made another customer cry!
Woman comes into the swamp today, finds me, wants to buy a organizer cart. It just so happens to be the same one described here. (Not pictured and no link to keep my ass out of a sling.)
This cart happened to be a Black Friday doorbuster and also was on sale yesterday, and as such it is totally gone, except for an assembled display, which we are required to have per the planogram, and this is about the fourth display we've had to build of the thing.
So I have to tell her we don't have the cart in stock and can't sell her the display. This becomes the woman's cue to whine about how far she drove to get this cart, and she really wants it, and it really sucks she can't have the display, and....are them tears rolling down her cheeks? Why yes, they are!
I tell her we can give her a raincheck for the cart, or call other stores to have it transferred maybe, but she snivels that won't be necessary and walks off.
First off: if you're driven to tears over the deprivation of some crappy metal-and-plastic storage cart, you need Prozac and lots of it. Second, if you're not willing to wait for the cart to come in again when you'd be guaranteed one, and at the sale price, or wait for it to be transferred from another store to our store Just For You, or go to a different store to pick it up yourself, then you don't want it badly enough to start crying over it.
This cart happened to be a Black Friday doorbuster and also was on sale yesterday, and as such it is totally gone, except for an assembled display, which we are required to have per the planogram, and this is about the fourth display we've had to build of the thing.
So I have to tell her we don't have the cart in stock and can't sell her the display. This becomes the woman's cue to whine about how far she drove to get this cart, and she really wants it, and it really sucks she can't have the display, and....are them tears rolling down her cheeks? Why yes, they are!
I tell her we can give her a raincheck for the cart, or call other stores to have it transferred maybe, but she snivels that won't be necessary and walks off.
First off: if you're driven to tears over the deprivation of some crappy metal-and-plastic storage cart, you need Prozac and lots of it. Second, if you're not willing to wait for the cart to come in again when you'd be guaranteed one, and at the sale price, or wait for it to be transferred from another store to our store Just For You, or go to a different store to pick it up yourself, then you don't want it badly enough to start crying over it.
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