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Lady wants me to turn the lights on during the movie

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  • Lady wants me to turn the lights on during the movie

    Yesterday a lady with her kids came into the theatre a few minutes after the movie started. She was very demanding and pushy.
    SC: Please usher us to our seats. I'm looking for these people.
    Me: Where are the sitting?
    She looks at the crowd and cannot see them. So she whips out her cell phone and tries to call them, all the while talking softly but loud enough to where people can hear her. She keeps on muttering for someone to pick up their cellphone. Ok, cell phones are supposed to be off during the movie lady.
    SC: Can you shine your flashlight and help us find them?
    Me: I don't have one.
    SC: You don't have one?! That's ridiculous! You've got to be kidding me!
    Me: We only use them to search for lost items.
    SC: Turn on the lights so I can find my group!
    Me: We can't turn them on now because the movie is playing.
    SC: Thanks for your help.
    Me: Sorry, I can get a manager for you.
    SC: What can they do for me?!
    Me: I'm not sure, but I don't know what to do.
    SC: This is yall's falt for giving me bad directions.
    Me: I'm sorry about that.
    SC: Fine, whatever. Get a manager.
    I go and get someone, but by this time she is in her seat. Stupid bitch.
    Ok, you not being able to find your group is not my problem, and we are most certainly not gonna turn on the lights in the middle of the movie and inconvenience everyone else. Next time meet at the time you're supposed to meet and buy tickets "together" to go to the next show. Its not my dam job to keep track of where your group is.

  • #2
    Wow, what a stupid twat. She wants to inconvenience the entire theatre so that Her Entitledness can be led by the hand to where her group is sitting? I know that if I were in that theatre and her demands were followed, I would be irate at the management for giving in to her while pissing off the rest of the people there. I would like to think that no manager in their right mind would even consider, but I've been in retail and on these boards too long

    Good for you for telling her no and not playing her game.
    "So, let's build a snowman! We can make him our best friend. We can name him Bob or we can name him Beowulf! We can make him tall, or we can make him not so tall!"

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    • #3
      What, she's not big enough to sit by herself?

      And what if there were no empty seats by her friends? I can just imagine her demanding that other customers move so she can sit there.
      When you start at zero, everything's progress.

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      • #4
        Quoth MoonCat View Post
        And what if there were no empty seats by her friends? I can just imagine her demanding that other customers move so she can sit there.
        Is it a good idea to give her ideas?
        I'm trying to see things from your point of view, but I can't get my head that far up my keister!

        Who is John Galt?
        -Ayn Rand, Atlas Shrugged

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        • #5
          Quoth taxguykarl View Post
          Is it a good idea to give her ideas?
          Don't worry, sucky customers don't read this site because it would offend their delicate sensibilities!
          When you start at zero, everything's progress.

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          • #6
            SC: This is yall's falt for giving me bad directions.
            *double take* what? wtf is this wench talking about? directions to the theatre itself or the room the movie's being shown in? either way, she's supposedly an adult, so she should (we all know the truth, though) be able to handle this on her own; if not, call mommy and she might be able to help your stupid ass.
            look! it's ghengis khan!
            Sorry, but while I can do many things, extracting heads from anuses isn't one of them. (so sayeth the irv)

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            • #7
              Quoth BowserKoopa1 View Post
              SC: This is yall's falt for giving me bad directions.
              Since when do sucktomers follow any directions they are given?
              The Borg wouldn't know fun if they assimilated an amusement park. -- B'Elanna Torres, Star Trek: Voyager

              Math! Math, my dear boy, is but the lesbian sister of Biology. -- Peter Griffin, Family Guy

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              • #8
                Yes, let's interrupt everyone else's enjoyment of the movie just so your entitled ass can find your group. How about no? Find and empty seat and put your ass in it. Sorry...Long day, tired of people's crap. Moving on...
                "And though she be but little, she is FIERCE!"--Shakespeare

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                • #9
                  Quoth BrenDAnn View Post
                  How about no?
                  I am disinclined to acquiesce to your request.
                  It's floating wicker propelled by fire!

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                  • #10
                    Please, Pagan...SC's don't know big words like that. If they do, they're usually the condescending, ignorant, entitled type, worse than in the OP. Thanks for the laugh though!
                    "And though she be but little, she is FIERCE!"--Shakespeare

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                    • #11
                      Quoth Pagan View Post
                      I am disinclined to acquiesce to your request.
                      What, no Parlay?
                      "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                      "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                      "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                      "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                      "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                      "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                      Acts of Gord – Read it, Learn it, Love it!
                      "Our psychic powers only work if the customer has a mind to read." - me

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                      • #12
                        ...and about this - last Friday my wife and I (finally) went to watch Harry Potter and the Deathly Hallows. The movie was scheduled to begin at 7pm. Everybody knows that at 7pm there will be all the trailers (which I actually enjoy watching) and some ad and that getting in at 7.05 won't be a crime, but the theatre was nearly empty (us and three more couples) at 7.05. As soon as the movie started - the floodgates! No less than 10 groups, most including very young people (pre-teens) who wanted to pick the best seats.
                        Luckily a guy sitting where this kid wanted to sit told him (and his mom, and his friends, and) that if he wants to pick the best sit he needs to be in the theatre before the others, not after.
                        FABRICATI DIEM, PVNC

                        You're not a unique snowflake unless you create your own mould (Raps)

                        ***GK, Sarcastro, Lupo, LingualMonkey, BookBint, Jester, Irv, Hero & Marlowe fan***

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                        • #13
                          I just don't think some customers understand the concept of time. When going to a movie, yes you can show up 5 or 10 minutes late and still make it in time for the actual movie. But when going to see 1 of our new movies, don't expect to be able to sit together or find your group. If you have a group, show up well before the movie starts and get seated. Of course things are never this simple. People just need to learn to be on time, and early if you know the movie is a popular one like Harry Potter.

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                          • #14
                            Quoth BowserKoopa1 View Post
                            People just need to learn to be on time, and early if you know the movie is a popular one like Harry Potter.
                            I see your faith in humanity hasn't been completely destroyed yet, BowserKoopa1.
                            "We guard the souls in heaven; we don't horse-trade them!" Samandrial in Supernatural

                            RIP Plaidman.

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                            • #15
                              Quoth BrenDAnn View Post
                              Please, Pagan...SC's don't know big words like that. If they do, they're usually the condescending, ignorant, entitled type, worse than in the OP. Thanks for the laugh though!
                              Ok, then. Means "no"!

                              Quoth BowserKoopa1 View Post
                              People just need to learn to be on time, and early if you know the movie is a popular one like Harry Potter.
                              Or "Tangled" which proved to be a little more popular than Harry & Co., last weekend!
                              It's floating wicker propelled by fire!

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